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Toshiba Satellite C660 WiFi and LAN Driver Problem
Hi Folks,
A colleague passed me his poorly laptop (the Toshiba C660-18C of the title) as he is unable to connect to the internet after the re-installation of Windows 7 HP 32-bit.
Story so far...
His computer was slow - full of junk and stuff - so he asked me if I had a Win 7 disk for him to start again with a clean install.
I provided him with a disk and the re-installation went without a hitch - except now there aren't any drivers for the Ethernet NIC or WiFi and so he is unable to connect by either wired connection or wireless.
I've had a look and can't figure out what the problem is.
Device manager doesn't give any info - nothing like 'Realtek PCIe EE Family Controller' or 'Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC' that appear on my wife's Toshiba C660. Also there is no 'Microsoft Virtual WiFi Miniport Adapter' (not sure if that is needed). There is no description at all of the hardware.
I have found from the Toshiba UK website the following drivers and installed them, but still no joy.
The Network Device ID Registry Setting Tool, Realtek Semiconductor Corporation LAN Driver, Toshiba Wireless LAN Indicator and Toshiba Hardware Setup.
I went with the Realtek drivers as the Toshiba website lists these as 32-bit. The NICs may be Atheros but the only drivers I could find for them were 64-bit (will they still work on a 32-bit OS?) - and these were on Toshiba Australia's support site.
Several websites have links for what seem to be the correct drivers - but these take you to a German site and return a 404 error.
Any help gratefully received. Otherwise, it seems my colleague has bricked his pc?
Cheers
Zaph
Oh , I've also contacted Toshiba UK via email but 24 hrs later and still no response. Are they likely to reply? Machine originally shipped with Windows Vista and CoA on the underside of the machine is unreadable!
Last edited by ZaphodB; 05 Nov 2015 at 18:14. Reason: Additional info