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Windows 7: Can't update video driver in safe mood

17 Dec 2015   #1
wendymaree

Windows 7 64 bit
 
 
Can't update video driver in safe mood

My laptop will no longer boot into Windows. it goes into a black screen after the Windows logo appears. The laptop has no problems opening Windows in Safe Mode, however. From another posting on this site, it appears that the problem is with the video driver. I currently have a NVideo GeForce 560m. While being in Safe Mode Network, I downloaded the latest driver for the NVideo, however I get this error message when trying to install it: 'Microsoft Visual C++ Redistributable packages for Visual Studio cannot be installed in safe mode.'
Any thoughts how I might get the video screen working again? I've tried a system restore. Afterwards Windows did load normally for three seconds then I got a blue screen crash, and then it hasn't opened normally again.

Thanks!


My System SpecsSystem Spec
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17 Dec 2015   #2
wendymaree

Windows 7 64 bit
 
 

I found a site which detailed how to delete a bogus driver: How to Delete a Bogus Driver With a Blue Screen of Death | eHow I then deleted the video driver file as described and rebooted. However although Windows initially opened fine, within ten minutes the screen flashed off and on again, and Windows reported the video driver kernel had just recovered from a serious error. I tried to open Notepad and an email program but all that showed was a square with blackness inside. And then the screen flashed off, on and various other strange things. So I rebooted and then installed the latest NVideo driver I'd downloaded from the NVideo site. As I was now in Windows proper and not just safe mode, the vid driver installed okay.

I wasn't asked to reboot, and everything seemed to be working ok. But when tried to play a YT vid the sound continued on while the screen faded to black after 3 minutes.

Still feeling optimistic, I did a reboot. After 20 minutes all was still OK.
My System SpecsSystem Spec
17 Dec 2015   #3
wendymaree

Windows 7 64 bit
 
 

Update: after another 30 minutes the black screen has reappeared on the Qosmio and it seems that it's here for good. I guess the video card is 000.
My System SpecsSystem Spec
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17 Dec 2015   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Hi wendymaree and welcome to sevenforums!

Could you please fill in your System Specs page so that we can help you with your issue?

Cheers
Boris :)
My System SpecsSystem Spec
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 Can't update video driver in safe mood




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