New
#1
updating drivers after restoring to Factory Default
HP Pavilion dv6-6152ea laptop
I had been trying to sort my laptop out , having had problems since before Christmas - running slow / hanging /freezing / poor mouse response etc. Was getting not responding message in windows explorer as well as in firefox.
have had it for 2 years and until the week before Christmas it had behaved perfectly and played all of my games. (Big Fish Games - Hidden Object / Puzzle / Adventure etc).
I checked for viruses, malware etc. Uninstalled and reinstalled the Games Manager. No difference at all and computer got slower and slower. It has a switchable graphics system, which kept freezing or disappearing, so I had to keep on going back to restore points.
So this week I decided to do a factory reset. Have started to reinstall programs (MSE first, and Revo uninstaller) Laptop has spent last 12 hours installing windows updates and finds more each time I boot up.
BUT it is still running slow and keeps hanging for upto 30 sec at a time. I went to the HP page for my laptop. But the bit that is supposed to say which drivers need updating is not working and I am not sure what to do. The graphics drivers that are in use now are not mentioned and the ones there to not show previous versions. Is there a way of keeping these safe somewhere in case I need to roll back. I do not want the ones that were in place before I did the reset. It was after the installation of those that the trouble started. ( That was after I let the computer update AMD's Catalyst Control Centre to Radeon Crimson Edition. This removed the switchable graphics option and there were no drivers on my computer to do a rollback)
Drivers in place now are 8.830.6.100
Thanks
Previous ones were 8.882.2.3000