Keyboard and mouse doesn't work after driver repair  


  1. Posts : 2
    Windows 7
       #1

    Keyboard and mouse doesn't work after driver repair


    My boss bought a new HP tower after our old one ran out of space. I plugged it in and everything worked until I realised the scanner didn't work. I downloaded a driver but it still didnt activate the scanner. So I looked at the driver repair discs that came with the tower. I installed that thinking it would repair the scanner driver and when I logged back in, the keyboard or mouse USB didnt work. I hope I didn't screw up anything. The keyboard works in BIOS. My boss doesn't know and I would like to get this repaired without bringing anyone in. HELP! Im on Windows 7.
      My Computer


  2. KGS
    Posts : 24
    Windows 7 Ultimate x64
       #2

    Sounds like the repair fudged the USB drivers. Have you tried starting windows in safe mode?
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    Just rollback the Driver,
    If that doesnt work, use your latest restore point.

    Roy
      My Computer


  4. Posts : 2
    Windows 7
    Thread Starter
       #4

    Hi all, I told my boss and he doesn't want to re-install Windows 7. Nothing else worked. So HP will be coming out to fix the tower. thank you for your input.
      My Computer


 

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