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Windows 7: Bluetooth Dongle not flashing and not detecting my Wireless Earphone

08 Mar 2016   #41
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Post #31 you posted that the company gave you administrative privileges.

Quote:
I am not breaking any rules, I have made it clear to the company and they have agreed to give me access to it. They gave me administrative priviledges. I choose to not get the I.T involved because it is $150 an hour...



My System SpecsSystem Spec
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08 Mar 2016   #42
Elly26

Windows 7 64 Bit
 
 

The company has, but it still requires more power when trying to access that, I could ask the office manager to login as admin but that would be a hassle for a minor thing. Is there any other way of retrieving this information while my devices are plugged in? I have been given administrative ability although it requires the authority for certain things.
My System SpecsSystem Spec
08 Mar 2016   #43
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote   Quote: Originally Posted by Elly26 View Post
Derekimo, it requires administrative log in to use that method, I prefer not to hassle the company. Any other thoughts?
This is basically the same info I was looking for,

Hardware Identification
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09 Mar 2016   #44
Elly26

Windows 7 64 Bit
 
 

Hi Derekimo, I will take a look at that, thank you.
My System SpecsSystem Spec
09 Mar 2016   #45
Elly26

Windows 7 64 Bit
 
 

Hi Derekimo, I found that Bluetooth Broadcom 4.0 BCM20702 but not the WLE171. It seems when I connect the dongle to my new USB Hub it actually flashes blue. I have asked for administrator log in and will try to reinstall it with it connected to the HUB. Any ideas while I have administrator log in?
My System SpecsSystem Spec
09 Mar 2016   #46
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote   Quote: Originally Posted by Elly26 View Post
Hi Derekimo, I found that Bluetooth Broadcom 4.0 BCM20702 but not the WLE171. It seems when I connect the dongle to my new USB Hub it actually flashes blue. I have asked for administrator log in and will try to reinstall it with it connected to the HUB. Any ideas while I have administrator log in?
Isn't that the outcome you were looking for?

I really don't have any other ideas, I was just trying to see if there were hardware ID's that would lead to drivers.
My System SpecsSystem Spec
10 Mar 2016   #47
Elly26

Windows 7 64 Bit
 
 

No luck, I am taking the device back home, when I tried to get it installed it gave me the "Device Failed" until I went to manually search for the drivers. After all the green ticks showed and it was correctly installed it still did not show properly in my volume bar as a device to use to hear from.
My System SpecsSystem Spec
11 Mar 2016   #48
Elly26

Windows 7 64 Bit
 
 

Close the thread please
My System SpecsSystem Spec
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 Bluetooth Dongle not flashing and not detecting my Wireless Earphone




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