2 of 6 USB ports not working  

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  1. Posts : 85
    windows 7 home premium 64 bit SP1
    Thread Starter
       #11

    I tried to download the file from Dell but got a message on bottom of screen saying "The signature of 2710_input_Driver_3D9GR_WN_1.12.18.0_A00.exr is corrupt or invalid". I clicked a more info button and got the attached. I hate talking to the Dell techs but must I? Or is there another solution?
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #12

    Interesting, I get the same thing in IE11, they download fine in Chrome though.

    It's just being a bit overzealous, there is nothing wrong with the file.

    The other download below it,

    2 of 6 USB ports not working-2016-03-20_14h41_04.png

    Downloads fine in IE,

    2 of 6 USB ports not working-2016-03-20_15h28_51.png

    It's the same driver just zipped up as explained in the information.

    You don't need to get a hold of Dell.
      My Computer


  3. Posts : 85
    windows 7 home premium 64 bit SP1
    Thread Starter
       #13

    Fantastic! Would not have thought to try Chrome. It worked. Didn't need to restart as it said. Just stuck in a stick and it saw it. You have spent a bit of time with my problem and I really appreciate it. Much better than going to Dell and I learned a few things. Much Mahalo!
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #14

    robert808 said:
    Fantastic! Would not have thought to try Chrome. It worked. Didn't need to restart as it said. Just stuck in a stick and it saw it. You have spent a bit of time with my problem and I really appreciate it. Much better than going to Dell and I learned a few things. Much Mahalo!
    Awesome! Glad to hear you got it sorted.

    You're very welcome!
      My Computer


 
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