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Windows 7: Laptop winbook and pen drive USB driver not installing properly

13 Apr 2016   #1

7 64bit
Laptop winbook and pen drive USB driver not installing properly

Suddenly a Winbook external hard drive for my W520 laptop is not showing up in Explorer but is seen by Device Manager. This was after I disconnected it to use the laptop elsewhere. Now when I plug it in, I'm told the drivers are being installed but then the install fails. Looking at it in Device Manager indicates the driver didn't install properly. If I try to update I'm told I have the newest driver.

Looking around the net, I see versions of this problem that people solve by
- Disconnect the device, uninstalling the driver and then reconnecting the device. The drivers install, yay. Nope
- uninstall the driver and then shut the system down for X minutes, including d/c the battery. Start, reconnect the devices. Nope.
- System Restore. A puzzler here, because it's not able to restore to an earlier point, of which there are several before the problem arose.

Other non-storage USB devices are fine, but pen drives don't show up. I can plug the HD into another comp and it's readable.

The drive does not show up in Disk Management, but is showing up in Device Manager.

My System SpecsSystem Spec

 Laptop winbook and pen drive USB driver not installing properly

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