Clean install, no drivers installed  


  1. Kim2312
    Posts : 8
    windows 7 ulimate x64
       New #1

    Clean install, no drivers installed


    So i clean install win7 ultimate in my laptop, everythig went fine until i discover that no drivers have been installed such is Ethernet, wireless and USB driver. I have tried to install it through using flash drive where LAN driver is there however even the USB driver isnt installed somy laptop cannot read it. I had tried updating drivers but ethernet connection cant be also detect.
    Last edited by Kim2312; 04 May 2016 at 07:48. Reason: Additional Information
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    Hi and welcome to SevenForums,
    Laptops can be a pain
    The chipset driver should fix the usb issue
    If no usb you'd have to put the drivers on a cd and see if that will work

    It is unusual if the basic lan driver isn't installed though
    But wireless wifi/ touchpad/ chipset or vga ... drivers would need to be manually installed.

    There have been a few issues updating for clean installs
    Reinstalled twice, but Windows still won't update
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  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #3

    Download Drivers and Manuals | Acer Official Site

    Use another computer to get the ethernet driver (though it configures automatically when ethernet cable is connected).
    Then get the other drivers for your model.
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  6. Kim2312
    Posts : 8
    windows 7 ulimate x64
    Thread Starter
       New #4

    Hi Thrashzone, i haven't tried yet the cd because i don't have one. Can you think of alternative solution beside this?
    Hi Arc, i have already download drivers (from another computer and copy it in flasdrive) from manufacturer site however i do not know how can i put it in my laptop since even the usb cannot be read. Also i did try to connect my laptop in ethernet but it can't be detect also.
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  7. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #5

    Hi,
    See if using clean boot makes any difference
    Troubleshoot Application Conflicts by Performing a Clean Startup

    You can also try safe mode with networking,
    Safe Mode
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  8. Kim2312
    Posts : 8
    windows 7 ulimate x64
    Thread Starter
       New #6

    Thank you , i will try.
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  10. Kim2312
    Posts : 8
    windows 7 ulimate x64
    Thread Starter
       New #7

    Thrashton the dvd that i bought has been able to read,can i install wireless first before the LAN? And can you help me identify which wireless driver is compatible for my laptop (acer e5 473 p3nz). Im pretty sure that its atheros but theres two atheros wireless driver in acer's site and i want to be sure which one is because our internet connection is pretty slow haha.
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  11. Kim2312
    Posts : 8
    windows 7 ulimate x64
    Thread Starter
       New #8

    Clean install, no drivers installed


    So yeah, there are no drivers installed after i install win7 from a windows 8.1 laptop . I already tried to install LAN realtek driver through using dvd because flashdrive cant be read but sadly when i tried it , it still dont work. Can i just clean install back to win10 then get those driver then just use setup of win7 from the iso files i have burnt in my flasgdrive? Is it possible that the drivers still work? I mean even just the ethernet.
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  12. derekimo
    Posts : 17,322
    Win 10 Pro x64
       New #9

    You should do option one of this,

    System Information File - Create in Windows

    Upload the file it creates, if there are any drivers, we have a fighting chance finding them with that basic hardware info.
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