New
#1
Some USB ports are not working but works only on safe mode
Guys. I need help. so this is generally an update of my previous post (screw my previous post). So, again, I have 6 usb ports and 4 of it are not working. but they are working when i boot the pc on safe mode. so i guess this isn't hardware, right? ( i think those 4 non-functional ports are 3.0 usb ports and the working ones are 2.0 ports)
There is nothing to restore because i didn't have an update plus there's no history.
Tried system restore but the dates available are dates that i already got issues so it's a big no.
Maybe my nephew did something accidentally that caused this or I did? i don't want to argue. I already checked the device manager and there is no yellow flags anywhere. i'm running out of options. can someone please help? i'll be grateful. thanks ahead!! :):)