New
#1
USB not installing, not possible to uninstall code 28 updating driver
Hello guys,
I just registered to this forum, because before I could solve my own Windows problems, but now I'm stuck.
For some time I'm having troubles installing new USB devices. For example, I want to connect my navigation device (TomTom XXL Classic) to my computer. The control software (Home) is installed, but when I connect the device Windows tries to install the drivers, but doesn't manage to do it. The device appears in the device manager under "other devices". When I try to update the driver, I get error message that a driver is found, but it can't be installed because access is denied.
At the www I discovered some guides to uninstall already installed (but not connected) USB-devices, but I can't uninstall these devices.
What I describe above happens when I want to connect my printer (new Brother DCP-7065DN), my phone (HTC One S), my WD Passport and the navigation device mentioned above.
I also tried the program USBDeview started as administrator, but I also can't uninstall the old USB devices here.
Please help, I don't know where to look for a solution.
Best regards,
Mischa
Last edited by mischa72; 10 May 2014 at 16:11. Reason: added information