USB Optical Mouse Failed Installing  


  1. Platerino
    Posts : 2
    Windows 7 Ultimate 32bit
       New #1

    USB Optical Mouse Failed Installing


    Before I start, I just wanted to say hello to the community as I just joined this forums recently. (:

    Anyways, the problem is I just bought this mouse ( Targus Mini Blue Trace Mouse ) about an hour ago.

    Because the right click of my other mouse ( Logitech ) got wrecked due to playing too much League,

    I plugged the new mouse in my netbook and it started searching for Windows installer.

    After a couple minutes of waiting, I checked on it and it says failed, with no other messages. ( Screenshot : Screenshot by Lightshot )

    Then I unplug it and i plugged it to another port. it failed again. ( Screenshot : Screenshot by Lightshot )

    I honestly don't know how to fix this, please help me.

    *Edit : I plugged the mouse in to my dad's laptop and it worked perfectly in his laptop.
    Last edited by Platerino; 05 Aug 2016 at 05:17. Reason: additional information
      My Computer
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  3. AmericanPharaoh
    Posts : 2,190
    Win7, Win10, Win11
       New #2

    Hello Platerino,

    Welcome to SevenForums.

    Please, finish filling out your "System Specs" we need this info to better assist you.
    https://www.sevenforums.com/members/platerino.html

    Perhaps, Windows can't find a "Plug and Play" driver for your device.

    Is your mouse wireless or wired?

    What is the model number of your mouse?

    Here's the manufacturer website for your Targus product.
    Support Home

    Click drivers, enter your model number, download driver.

    Reboot, plug mouse in. Driver should load now.

    Hope this helps'
    John
    Last edited by AmericanPharaoh; 05 Aug 2016 at 07:27.
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  4. Platerino
    Posts : 2
    Windows 7 Ultimate 32bit
    Thread Starter
       New #3

    My mouse is wired,

    Model : AMU09701AP

    It says :
    No Downloads Available
    We cannot locate a download for your model. Please contact our Customer Support Team at 1-877-482-7487 for further assistance.

    Screenshot : Screenshot by Lightshot
      My Computer
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  6. Eric3742
    Posts : 708
    Windows 7 x64
       New #4

    The mouse would have a name or some other codes, etc.
    I know what you mean.

    It did happened to me. Windows do not have the mouse driver.
    Plug in cannot detect mouse.
    Then i do Google search on this name on the mouse itself.

    Link to the website that my mouse to get it working

    https://www.highrez.co.uk/downloads/...toncontrol.htm

    Just give it a try, unless you can find out the actual driver required.
    As it may work with other mouse which have no windows driver available.
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