Device driver software not successfully installed.  

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  1. Posts : 16
    Windows 7 pro 64 bit
       #1

    Device driver software not successfully installed.


    So i've just took of windows 10 and put windows 7 on instead, im sure you know why. And since then none of my usb devices will connect and install their drivers. my usb mouse and keyboard essentially do not work. I've been at it for hours trying to update drivers and such but nothing is working. Im not a genius when it comes to PC's so I do need help with this. i'm currently using a borrowed ps/2 mouse and keyboard to type all this and would love to get my peripherals back soon!
      My Computer


  2. Posts : 2,167
    Windows 7 Home Premium 64-bit
       #2

    Hello,

    By which process did you remove Windows 10 and reinstall Windows 7?

    Hopefully, you used the Windows 7 install disc which came with your custom built desktop computer to reformat and reinstall Windows 7.

    John
      My Computer


  3. Posts : 16
    Windows 7 pro 64 bit
    Thread Starter
       #3

    I had it done in a pc shop and they used an install disc and such, the install of windows 7 wasn't dont by me
      My Computer


  4. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    H Osonnie,
    open device manager, look for any problem device/s, suspect its the usb controllers.
    if so post the pciven & dev details
    (right click properties >> details >> hardware IDs.)

    Roy
      My Computer


  5. Posts : 16
    Windows 7 pro 64 bit
    Thread Starter
       #5

    This is what shows up in device manager, all my usb devices have this yellow error next to them
      My Computer


  6. Posts : 16
    Windows 7 pro 64 bit
    Thread Starter
       #6

    I dont really know what to show for the second bit im really not a wiz with pc's
      My Computer


  7. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    Thats the babies,
    Do as i said in my last post, see screenshot for what i want.

    Roy
      My Computer


  8. Posts : 16
    Windows 7 pro 64 bit
    Thread Starter
       #8

    Ok this is the Hardware ID for my keyboard.
      My Computer


  9. Posts : 16
    Windows 7 pro 64 bit
    Thread Starter
       #9

    And this is my mouse
      My Computer


  10. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #10

    Hi Jake,
    Follow this link for Razer
    http://www.razerzone.com/synapse2/downloadpc

    It should take care of those 2,
    post the same for the other 2 please.

    Roy
      My Computer


 
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