New
#1
After new motherboard install - usb ports - dvd drive; ect not working
I am an absolute newby at this , so my apologies in advance, if I did stupid things - I google and do what people had found to work in the past.
FYI: got all the drivers from the Acer website and installed them - there is no exclamation marks in device manager, all drivers installed and working properly;
My wife's Acer laptop's mobo blew - PC tech said to expensive to replace - I got one and replaced it myself - took to PC tech, because it did not turn on - he checked all the connections after which it booted into windows, BUT:
1. usb3 and usb2 ports not working - not in safe mode, nor after uninstalling all the drivers from the universal serial bus controllers and getting them to reinstall by restarting windows.
I then reinstalled Windows - no luck.
2. Blu ray DVD RW - sees dvd [ data - had drivers on it ] as empty - all 4.7GB of it, although my Asus laptop reads it perfectly well; checked and found that a DVD movie did not play as well. It could see the windows cd for the reinstall?!
3. No sound, although if I click on the speaker icon in the taskbar, I can see the green bar moving up and down, but no sound.
4. Bluetooth button not swithing on.
Any suggestions of what to do next?
Thank you.
Last edited by nantre; 03 Sep 2016 at 10:00.