Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP Pavillion, Intel i3 Graphics Driver error 80070103

19 Jan 2017   #1
DrCreepss

Windows 8.1 Pro 64bit
 
 
HP Pavillion, Intel i3 Graphics Driver error 80070103

I'm helping a friend with their PC. It is an HP Pavilion p7-1110. My friend installed a fresh copy of Windows 7 onto a new hard drive, and is using that. I've gotten through all of the Windows Update mess except for the Graphics Driver (the one I actually care about, of course). Without it I'm stuck with no Aero support and boxy square screen resolutions.

Windows Update reports the error code 80070103. According to the internet, this error means that the driver is either already installed or I'm trying to install an older version of the driver than what already is installed. However I do not have any Graphics Drivers installed (I think). I've attempted to download the driver and install it manually from the both HP Support site and the Intel Download site. Both drivers have resulted in the same problem.

After installing the driver, it asks for a restart. So I let it. The boot process makes it all the way past the good ol' Windows 7 logo, but at that point, my video cuts out completely. I have to boot into safe mode and uninstall the driver to fix the problem.

My best guess is that there's some sort of issue with using the HP hardware on non-HP software, but I have no idea if there's any way to fix this properly without getting a hold of the the original hard drive and using the recovery or somethin' to turn it into an HP version of Windows 7. Another possibility is that I can get video if I plug into the DVI port instead of the VGA, but setting that up would be difficult and I'd rather avoid that if I can get away with it.

Any help or ideas are greatly appreciated! Thanks in advance!


My System SpecsSystem Spec
.
20 Jan 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome DrCreepss now looking for the graphics driver has been a bit of a mystery because the HP site lists drivers for AMD and NVidia and in the system specs for that machine it lists the Intel graphics.

So which drivers did you try to install?? Can you send the link you accessed for that please.

The fresh install was that done with an OEM version of Windows and I am assuming it is a genuine copy too because that depends on where it was purchased from.

Going on from there how did you setup the hard drive before installation? What I normally do is to clean the drive using DISKPART as a straight format is not in my mind thorough enough to get rid of any trace of the old install. I am thinking too is it a new drive?

When you mention the DVI port or the VGA do you mean you would rather use the VGA?? because the DVI gives a higher quality output for the graphics.
My System SpecsSystem Spec
20 Jan 2017   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi DrCreepss,
No Graphics driver installed = black screen

Any way joking aside
open device manager
select display adapters expand
Right click select properties
now go to the details tab
hit the little dropdown arrow
select
Hardware ID's
it will show pci/ven details
post them please


or route b

follow this link -- uninstall drivers with DDU
Display Driver Uninstaller: How to use
>>read it first<<
basically it will remove your current driver and the generic MS driver will be used by your system until it updates



Roy
My System SpecsSystem Spec
.

20 Jan 2017   #4
DrCreepss

Windows 8.1 Pro 64bit
 
 

I did not set up the hard drive, but it is not the one that came with the box. I can't say if it's a legit copy, but I have no reason to doubt that it is.

The download for the driver I got from the HP website said "Intel (original)", which makes me wonder if it's actualy the same driver as the one on the Intel website (but since it's HP we're talking about, unlikely).

I'll try the other suggestions when I get home. Thank you, this is awesome.

BTW: I'm not using DVI due to only having 1 DVI monitor and it's always in use.
My System SpecsSystem Spec
20 Jan 2017   #5
DrCreepss

Windows 8.1 Pro 64bit
 
 

Pci\ven_8086&dev_0102&subsys_2ac2103c&rev_09
pci\ven_8086&dev_0102&subsys_2ac2103c
pci\ven_8086&dev_0102&cc_030000
pci\ven_8086&dev_0102&cc_0300
My System SpecsSystem Spec
20 Jan 2017   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by DrCreepss View Post
I did not set up the hard drive, but it is not the one that came with the box. I can't say if it's a legit copy, but I have no reason to doubt that it is.

The download for the driver I got from the HP website said "Intel (original)", which makes me wonder if it's actualy the same driver as the one on the Intel website (but since it's HP we're talking about, unlikely).

I'll try the other suggestions when I get home. Thank you, this is awesome.

BTW: I'm not using DVI due to only having 1 DVI monitor and it's always in use.
Ok mate understood.
My System SpecsSystem Spec
Reply

 HP Pavillion, Intel i3 Graphics Driver error 80070103




Thread Tools




Similar help and support threads
Thread Forum
Intel HD Graphics 4600 - Code 80070103
I have tried to resolve the issue myself for few days. Without luck. So I am seeking for help here. I am running Windows 7 Ultimate x64. I can do every single Windows Update without issues, unfortunately in last 3-4 days, I am being offered with Windows Update for Intel HD Graphics 4600, which...
Windows Updates & Activation
Intel Corporation driver update for Intel(R) HD Graphics 4400
I have been unable to install this. 80070103 Unknown error How important is it and would there be any way to hide it if necessary? Intel Corporation driver update for Intel(R) HD Graphics 4400 Download size: 147.0 MB You may need to restart your computer for this update to take effect. ...
Drivers
Intel HD Graphics driver installation error system does not mert requi
Hi guys, I wanted to update my graphic chip in my Toshiba Portege R700, because I wanted to play Darkest Dungeon, I always grt the error that my system does not meet the requiments. Also I have an Intel Core i5 processor of the sandy bridge generation ( 2.) Please Help
Graphic Cards
Update error in Intel HD Graphics driver
I have an Acer Aspire 5745 and it has Windows 7 Ultimate 32bit. I have Intel HD Graphics version 8.15.10.2104. I decided to upload it so I searched my laptop on Acer's site but they offer drivers for 64bit only so I downloaded drivers for another Acer model laptop (it uses the same drivers as my...
General Discussion
Display driver Intel Graphics Accelerator Driver for Windows XP Stop
I am not sure if this is where it belongs, or if it is a Graphics Card issue. I have an Acer Aspire 7741z-4433 with an Intel(R) Pentium(R) p6200 (2.13 GHz, 3MB 1.3 cache). This only happens to me while I am playing The Sims 3. I have the game set on the lowest quality settings, even though my...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:34.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App