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Windows 7: Can't identity fax-modem to get its driver

20 Jan 2017   #1
JohnDohe

Windows 7 Pro 64 bit
 
 
Can't identity fax-modem to get its driver

Hi,

I've got a Windows 7 Pro 64-bit, Acer Veriton M4630G-i7477X.

These are the available slots:

Attachment 395586

I've got a PCI fax-modem for which I can't find a driver.
I pulled it out of an old pc but no driver disk or documentation.

I've tried using windows to find a driver; it can't.

These are the hardware and compatible ID's from the details
in Device manager:

HARDWARE ID's:

PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F&REV_00
PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F
PCI\VEN_10B9&DEV_545A&CC_070300
PCI\VEN_10B9&DEV_545A&CC_0703

COMPATIBLE ID's
:

PCI\VEN_10B9&DEV_545A&REV_00
PCI\VEN_10B9&DEV_545A
PCI\VEN_10B9&CC_070300
PCI\VEN_10B9&CC_0703
PCI\VEN_10B9
PCI\CC_070300
PCI\CC_0703

I tried searching online using the hardware ID's and I found
something, but its very old (2005) and its 32-bit. I did
download and attempt to install (it was and .inf file) but
windows barked saying it couldn't install it, so I'm guessing
it just wasn't compatible.

I tried using a driver update utility DevID.info – free driver search and update utility :
no luck. It didn't even see the modem in the list of drivers
it did find that were outdated and that it updated.

Also tried DriverIdentifier - The most simple & easy driver updating tool. to see if it could
identify the modem and get me a driver: nope.

Here's pics of the modem:

Attachment 395587

Attachment 395588

Attachment 395589

Attachment 395590

Anybody have any thoughts on how I get this modem
recognized and made useable in my pc?

Any advice is mucho appreciado!



My System SpecsSystem Spec
.
21 Jan 2017   #2
HAVOC

Windows 7 Professional 64bit
 
 

Have you been to this page:
Product support
By the way, I can't see any of your attachments.
My System SpecsSystem Spec
21 Jan 2017   #3
RolandJS

Windows 7 Professional 64-bit
 
 

I got my older pci[?] USR 56K fax-modem working with my Windows 7 Pro 64bit only by:
-- having an A-B switch box; A for internet [I have DSL], B for the modem
Earlier, pre-AB box, fax/modem did interfere with internet/phone operations until I installed the A-B switch
Your experience may very well vary.
My System SpecsSystem Spec
.

21 Jan 2017   #4
JohnDohe

Windows 7 Pro 64 bit
 
 

@HAVOC:

Hello
HAVOC !

Thanks for responding!

I resized all the pic's; they're now all
less than 1.0MB so hopefully, you, and
everyone else can see them. Originally
all pic's were less than 2.0MB, which is
the upper limit for jpg's, so I hope they
can now been viewed!

Also, thanks for the link to that Acer
support page.

I've downloaded the Acer Support .exe
file and will run it and get back to you
with the results (I've got to shutdown
and reinstall that modem).

Following is my original post with the
downsized attachments:

Hi,

I've got a Windows 7 Pro 64-bit, Acer Veriton M4630G-i7477X.

These are the available slots:


Can't identity fax-modem to get its driver-acer-available-slots-960x1280-.jpg

I've got a PCI fax-modem for which I can't find a driver.
I pulled it out of an old pc but no driver disk or documentation.

I've tried using windows to find a driver; it can't.

These are the hardware and compatible ID's from the details
in Device manager:

HARDWARE ID's:


PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F&REV_00
PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F
PCI\VEN_10B9&DEV_545A&CC_070300
PCI\VEN_10B9&DEV_545A&CC_0703

COMPATIBLE ID's:

PCI\VEN_10B9&DEV_545A&REV_00
PCI\VEN_10B9&DEV_545A
PCI\VEN_10B9&CC_070300
PCI\VEN_10B9&CC_0703
PCI\VEN_10B9
PCI\CC_070300
PCI\CC_0703

I tried searching online using the hardware ID's and I found
something, but its very old (2005) and its 32-bit. I did
download and attempt to install (it was and .inf file) but
windows barked saying it couldn't install it, so I'm guessing
it just wasn't compatible.

I tried using a driver update utility DevID.info – free driver search and update utility :
no luck. It didn't even see the modem in the list of drivers
it did find that were outdated and that it updated.

Also tried DriverIdentifier - The most simple & easy driver updating tool. to see if it could
identify the modem and get me a driver: nope.

Here's pics of the modem:

Can't identity fax-modem to get its driver-modem-1-960x1280-.jpg

Can't identity fax-modem to get its driver-modem-3-960x1280-.jpg

Can't identity fax-modem to get its driver-modem-4-960x1280-.jpg

Can't identity fax-modem to get its driver-modem-5-960x1280-.jpg

Anybody have any thoughts on how I get this modem
recognized and made useable in my pc?

Any advice is mucho appreciado!


My System SpecsSystem Spec
21 Jan 2017   #5
JohnDohe

Windows 7 Pro 64 bit
 
 

@ RolandJS

Thanks for the tip about AB boxes and all,
but this is an internal modem, and I really
don't want to buy more hardware.
My System SpecsSystem Spec
22 Jan 2017   #6
Megahertz07

Windows 7 HP 64
 
 

"I tried searching online using the hardware ID's and I found
something, but its very old (2005) and its 32-bit. I did
download and attempt to install (it was and .inf file) but
windows barked saying it couldn't install it, so I'm guessing
it just wasn't compatible."


Fax modem are old devices and you probably won't find 64 bits.
Go to device manager, find the modem, right click - update driver - Browse my computer - take where the you put the driver you downloaded.( inf, sys, cat files)
My System SpecsSystem Spec
22 Jan 2017   #7
JohnDohe

Windows 7 Pro 64 bit
 
 

@ Megahertz

"Go to device manager, find the modem, right click - update driver - Browse my computer -
take where the you put the driver you downloaded.( inf, sys, cat files)"

I think you're saying is that I should choose the inf file from the location where I downloaded it to?

If yes, I've tried that: windows barks at the inf file I got and doesn't install the driver.

Is there a way to install a 32-bit device in a 64-bit pc?
My System SpecsSystem Spec
22 Jan 2017   #8
HAVOC

Windows 7 Professional 64bit
 
 

Is there a "run in compatibility mode" for the driver if you right click it?
My System SpecsSystem Spec
22 Jan 2017   #9
JohnDohe

Windows 7 Pro 64 bit
 
 

@ HAVOC

Not that I could detemine.

Here's what unzipped:

Can't identity fax-modem to get its driver-sl1801-drivers-unzipped.jpg

Suggestions?

Thanks!


My System SpecsSystem Spec
22 Jan 2017   #10
HAVOC

Windows 7 Professional 64bit
 
 

When you say Windows "barks" at the .inf file. What exactly do you mean?
My System SpecsSystem Spec
Reply

 Can't identity fax-modem to get its driver




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