Can't identity fax-modem to get its driver  

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  1. Posts : 60
    Windows 7 Pro 64 bit
       #1

    Can't identity fax-modem to get its driver


    Hi,

    I've got a Windows 7 Pro 64-bit, Acer Veriton M4630G-i7477X.

    These are the available slots:

    Attachment 395586

    I've got a PCI fax-modem for which I can't find a driver.
    I pulled it out of an old pc but no driver disk or documentation.

    I've tried using windows to find a driver; it can't.

    These are the hardware and compatible ID's from the details
    in Device manager:

    HARDWARE ID's:

    PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F&REV_00
    PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F
    PCI\VEN_10B9&DEV_545A&CC_070300
    PCI\VEN_10B9&DEV_545A&CC_0703

    COMPATIBLE ID's
    :

    PCI\VEN_10B9&DEV_545A&REV_00
    PCI\VEN_10B9&DEV_545A
    PCI\VEN_10B9&CC_070300
    PCI\VEN_10B9&CC_0703
    PCI\VEN_10B9
    PCI\CC_070300
    PCI\CC_0703

    I tried searching online using the hardware ID's and I found
    something, but its very old (2005) and its 32-bit. I did
    download and attempt to install (it was and .inf file) but
    windows barked saying it couldn't install it, so I'm guessing
    it just wasn't compatible.

    I tried using a driver update utility DevID.info – free driver search and update utility :
    no luck. It didn't even see the modem in the list of drivers
    it did find that were outdated and that it updated.

    Also tried DriverIdentifier - The most simple & easy driver updating tool. to see if it could
    identify the modem and get me a driver: nope.

    Here's pics of the modem:

    Attachment 395587

    Attachment 395588

    Attachment 395589

    Attachment 395590

    Anybody have any thoughts on how I get this modem
    recognized and made useable in my pc?

    Any advice is mucho appreciado!
    :)
      My Computer


  2. Posts : 1,442
    Windows 7 Professional 64bit
       #2

    Have you been to this page:
    Product support
    By the way, I can't see any of your attachments.
      My Computer


  3. Posts : 2,774
    Windows 7 Professional 64-bit
       #3

    I got my older pci[?] USR 56K fax-modem working with my Windows 7 Pro 64bit only by:
    -- having an A-B switch box; A for internet [I have DSL], B for the modem
    Earlier, pre-AB box, fax/modem did interfere with internet/phone operations until I installed the A-B switch
    Your experience may very well vary.
      My Computer


  4. Posts : 60
    Windows 7 Pro 64 bit
    Thread Starter
       #4

    @HAVOC:

    Hello
    HAVOC !

    Thanks for responding! :)

    I resized all the pic's; they're now all
    less than 1.0MB so hopefully, you, and
    everyone else can see them. Originally
    all pic's were less than 2.0MB, which is
    the upper limit for jpg's, so I hope they
    can now been viewed!

    Also, thanks for the link to that Acer
    support page.

    I've downloaded the Acer Support .exe
    file and will run it and get back to you
    with the results (I've got to shutdown
    and reinstall that modem).

    Following is my original post with the
    downsized attachments:

    Hi,

    I've got a Windows 7 Pro 64-bit, Acer Veriton M4630G-i7477X.

    These are the available slots:


    Can't identity fax-modem to get its driver-acer-available-slots-960x1280-.jpg

    I've got a PCI fax-modem for which I can't find a driver.
    I pulled it out of an old pc but no driver disk or documentation.

    I've tried using windows to find a driver; it can't.

    These are the hardware and compatible ID's from the details
    in Device manager:

    HARDWARE ID's:


    PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F&REV_00
    PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F
    PCI\VEN_10B9&DEV_545A&CC_070300
    PCI\VEN_10B9&DEV_545A&CC_0703

    COMPATIBLE ID's:

    PCI\VEN_10B9&DEV_545A&REV_00
    PCI\VEN_10B9&DEV_545A
    PCI\VEN_10B9&CC_070300
    PCI\VEN_10B9&CC_0703
    PCI\VEN_10B9
    PCI\CC_070300
    PCI\CC_0703

    I tried searching online using the hardware ID's and I found
    something, but its very old (2005) and its 32-bit. I did
    download and attempt to install (it was and .inf file) but
    windows barked saying it couldn't install it, so I'm guessing
    it just wasn't compatible.

    I tried using a driver update utility DevID.info – free driver search and update utility :
    no luck. It didn't even see the modem in the list of drivers
    it did find that were outdated and that it updated.

    Also tried DriverIdentifier - The most simple & easy driver updating tool. to see if it could
    identify the modem and get me a driver: nope.

    Here's pics of the modem:

    Can't identity fax-modem to get its driver-modem-1-960x1280-.jpg

    Can't identity fax-modem to get its driver-modem-3-960x1280-.jpg

    Can't identity fax-modem to get its driver-modem-4-960x1280-.jpg

    Can't identity fax-modem to get its driver-modem-5-960x1280-.jpg

    Anybody have any thoughts on how I get this modem
    recognized and made useable in my pc?

    Any advice is mucho appreciado!
      My Computer


  5. Posts : 60
    Windows 7 Pro 64 bit
    Thread Starter
       #5

    @ RolandJS

    Thanks for the tip about AB boxes and all,
    but this is an internal modem, and I really
    don't want to buy more hardware.
      My Computer


  6. Posts : 7,351
    Windows 7 HP 64
       #6

    "I tried searching online using the hardware ID's and I found
    something, but its very old (2005) and its 32-bit. I did
    download and attempt to install (it was and .inf file) but
    windows barked saying it couldn't install it, so I'm guessing
    it just wasn't compatible."


    Fax modem are old devices and you probably won't find 64 bits.
    Go to device manager, find the modem, right click - update driver - Browse my computer - take where the you put the driver you downloaded.( inf, sys, cat files)
      My Computers


  7. Posts : 60
    Windows 7 Pro 64 bit
    Thread Starter
       #7

    @ Megahertz

    "Go to device manager, find the modem, right click - update driver - Browse my computer -
    take where the you put the driver you downloaded.( inf, sys, cat files)"

    I think you're saying is that I should choose the inf file from the location where I downloaded it to?

    If yes, I've tried that: windows barks at the inf file I got and doesn't install the driver.

    Is there a way to install a 32-bit device in a 64-bit pc?
      My Computer


  8. Posts : 1,442
    Windows 7 Professional 64bit
       #8

    Is there a "run in compatibility mode" for the driver if you right click it?
      My Computer


  9. Posts : 60
    Windows 7 Pro 64 bit
    Thread Starter
       #9

    @ HAVOC

    Not that I could detemine.

    Here's what unzipped:

    Can't identity fax-modem to get its driver-sl1801-drivers-unzipped.jpg

    Suggestions?

    Thanks!
      My Computer


  10. Posts : 1,442
    Windows 7 Professional 64bit
       #10

    When you say Windows "barks" at the .inf file. What exactly do you mean?
      My Computer


 
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