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Windows 7: Please help - new comp

20 Nov 2009   #11
reghakr

Windows 7 Pro & Vista Home Premium
 
 

Do you recall installing any new software or making any other changes to your system?


My System SpecsSystem Spec
.
20 Nov 2009   #12
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

First thing I would do is contact the company you purchased it from. And follow their support suggestions.It sounds like your going to need to do a system repair from the windows seven disc. Since it should still be under thier warranty.I know it's not going to be the popular suggestion but after all IMO anything you do could possibly void your warranty. Like doing a clean reinstall. Plus usualy their is a partion on an OEM machine that should allow you to do a system restore. But since you can't get into windows this is a problem. It's new their obligated to support it, or replace it.
My System SpecsSystem Spec
20 Nov 2009   #13
Frostmourne

Windows 7 Ultimate x86-64
 
 

What motherboard do you have?
My System SpecsSystem Spec
.

21 Nov 2009   #14
tommy2

windows 7
 
 

to reghakr - i cannot even get it started to install anything i have done nothing except plug it in and press the on button then the problems started

to the fabe - yes i am going to do that this morning thank you for reading my thread properly

to frostmourne - you could use the drop down "my system specs" asus rampage 2 extreme
My System SpecsSystem Spec
21 Nov 2009   #15
fireman604

windows 7 ultimate final Office 2007,27 Quad IMAC vm 7 64 bit
 
 

are drives in a raid config. If so you need to input raid drives F6 on system repair, best bet take it back.
You could shut computer off open case and check to see drives are connected both power and SATA cable.
My System SpecsSystem Spec
21 Nov 2009   #16
tommy2

windows 7
 
 

hi fireman,
I did not ask for raid config, calling them up this morning. It is a big lump to send back was hoping to sort it myself.
Cheers
Tommy
My System SpecsSystem Spec
21 Nov 2009   #17
reghakr

Windows 7 Pro & Vista Home Premium
 
 

I think what the fabe mentioned is the best idea.
My System SpecsSystem Spec
21 Nov 2009   #18
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

[to the fabe - yes i am going to do that this morning thank you for reading my thread properly]
Your welcome. Sorry your having so much trouble with it. Please post back when you find out what the deal was. Fabe
My System SpecsSystem Spec
21 Nov 2009   #19
tommy2

windows 7
 
 

Hi Guys,

Been told to re-install windows. Started by pressing F8 on startup and changed boot device to cd-rom but the only options I have are - safe mode, safe mode with networking, safe mode with command prompt or start windows normally. As it will not start in safe mode i just go round in circles to this page, any ideas?
Thanks
Tommy


PS - the problem was something to do with sme fancy software they add to the installation that has conflicted with the shutdown and the only way around it is to re-install windows which they expect me to do
My System SpecsSystem Spec
21 Nov 2009   #20
reghakr

Windows 7 Pro & Vista Home Premium
 
 

Isn't there a Last Known Good Configuration entry there. if so, give that a try
My System SpecsSystem Spec
Reply

 Please help - new comp




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