Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Issue with wireless driver

23 Mar 2017   #11
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

In addition to that I find this is the bees knees to find details of components too see link but you will need to download it somewhere on another machine.
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT as a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE (sometimes the usual one for Gigabyte boards)
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
Limits +/- (minimum - correct - maximum)
12v1 = 11.4 - 12 - 12.6v
12v2 = 11.4 - 12- 12.6v
5v = 4.75 5 - 5.25v
3.3v = 3.135 3 3.465v
-12v = -10.80 - -12 - -13.20v
+5VSB = 4.75 5 - 5.25v
The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pics for example.
I have given you one pic for an example too




Attached Thumbnails
Issue with wireless driver-hw-info-devices.png   Issue with wireless driver-hw-info-network-adaptor.png  
My System SpecsSystem Spec
.
24 Mar 2017   #12
egozi44

Windows 7 SP1 Ultimate x64 bit
 
 

I was able to make the WiFi and usbs work with the 11 gb app Mr whoopee gave me, while most drivers now works it seem the touch pad is one of the few things that still persist on not working unless I in the bios screen.

I tried let windows search driver for it, tried trun it off/on with the hot keys, tried to look on the mouse settings (it not even there), tried look in the bios (nothing there mention mouse pad), tried install asus mouse pad driver (which finally was able to finish the installation rather than fail mid way like before) but even when the installation succeed all of my attempt to make the pad work had failed, asus driver and app shows there's nothing worng but the touch pad not working.

I also have 2 unknown devices in the device manager which I have no idea to what they belongs since they not under any category, and manually update them or let windows handle it didn't help.

I assume that one of them (or both of them) relate to the touch pad...

Any idea what I can do at this point?
I thought about trying other driver searcher app or download older asus driver for win7 (since the one I tried was for 10) but older versions will tell me they detected i don't have the OS version/hardware they need..
My System SpecsSystem Spec
24 Mar 2017   #13
MrWhoopee

Windows 7 Ultimate x86 and x64
 
 

Congratulations! How did you get Snappy Driver working with no functioning USB ports?

You should still be able to get the Hardware IDs for the unknown devices as I described in my previous post. Do the same for the touchpad. These IDs will allow us to try to find drivers for them.
My System SpecsSystem Spec
.

24 Mar 2017   #14
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm well at least it is fixed eh? Personally I cannot abide the touchpads on my laptops I disable them as soon as I buy a new machine and use a Blu tooth mouse but each to his/her own
My System SpecsSystem Spec
24 Mar 2017   #15
MrWhoopee

Windows 7 Ultimate x86 and x64
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Hmm well at least it is fixed eh? Personally I cannot abide the touchpads on my laptops I disable them as soon as I buy a new machine and use a Blu tooth mouse but each to his/her own
Many of my clients also hate touchpads and have me disable them. I have to work on so many machines in different configurations that I have gotten comfortable with almost every conceivable device. A mouse configured for left-hand operation is the most challenging.
My System SpecsSystem Spec
24 Mar 2017   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote:
A mouse configured for left-hand operation is the most challenging
Funny you should say that I have to use my mice left handed as my right arm having a wrecked shoulder aches too much holding a mouse for long periods, and it annoys the heck out of my work colleagues

To be honest though I am a tad ambidextrous
My System SpecsSystem Spec
25 Mar 2017   #17
egozi44

Windows 7 SP1 Ultimate x64 bit
 
 

Quote:
Congratulations! How did you get Snappy Driver working with no functioning USB ports?
Luckily I had few dvds that have overwrite function, so I slit the 11 gb with rar to 3 parts and burn them to 3 disks

I hate touch pad myself btw, but it always better to have one than none if you don't have mice nearby, it also bother me to have few hardware in my machine that the OS don't recognize (who know maybe one of the two unknown devices out there are important or in worst case they can make my laptop get BSOD randomly because they lack driver)

Do I need app to check the devices ids? Or the device manager is enough?


Oh and one last note, it seem my laptop model is actually x556uqk (from the bios at least), my sticker show it x556uq but when I updated the bios yesterday it claimed my model is x556uqk and didn't accept the uq bios, updating to the UQK bios was success though.
My System SpecsSystem Spec
25 Mar 2017   #18
MrWhoopee

Windows 7 Ultimate x86 and x64
 
 

Quote   Quote: Originally Posted by egozi44 View Post
Do I need app to check the devices ids? Or the device manager is enough?
The Device Manager will do nicely.
How to Find Drivers for Devices Using a Hardware ID | Dell US


Attached Images
Issue with wireless driver-hardware-id.jpg 
My System SpecsSystem Spec
26 Mar 2017   #19
egozi44

Windows 7 SP1 Ultimate x64 bit
 
 

Sorry for the delay, here the ids

Unknown device number 1:
ACPI\FTE1001
*FTE1001


Unknown device number 2:
ACPI\MSFT0101
*MSFT0101
My System SpecsSystem Spec
27 Mar 2017   #20
MrWhoopee

Windows 7 Ultimate x86 and x64
 
 

Quote   Quote: Originally Posted by egozi44 View Post
Sorry for the delay, here the ids


Unknown device number 1:
ACPI\FTE1001
*FTE1001


Unknown device number 2:
ACPI\MSFT0101
*MSFT0101
Google reveals that:
ACPI\FTE1001 is the ASUS Smart Gesture Touchpad driver, specifically Focaltech FTE1001
ASUS Smart Gesture problem with Windows Installer - Ivan Ridao Freitas
this page gives several ideas for installing balky drivers.


ACPI\MSFT0101 is the Intel Trusted Platform Module, which enables Bitlocker drive encryption.
Solved: ACPI\MSFT0101 there is any driver that can install this? - HP Support Forum - 5794305

A Hotfix is available from Microsoft for Win7x64
https://support.microsoft.com/en-us/...server-2008-r2

You may be able to disable the Trusted Platform Module in the BIOS if you're not going to be using Bitlocker.
My System SpecsSystem Spec
Reply

 Issue with wireless driver




Thread Tools




Similar help and support threads
Thread Forum
Wireless Driver Issue
Hi everyone, I have a Dell Inspiron 17R laptop that has some issues with its wireless network adapter. Whenever I turn on my laptop from sleep mode, it doesn't automatically connect to my wireless connection. While that's not a big deal, when I attempt to manually connect to it, one message says...
Network & Sharing
Windows Wireless LAN Driver Installing Issue
I apologize in advance if a thread related to this has already happened. Judging from my join date, I'm obviously new to these forums, a friend of mine recommended this to me, so I'm hoping someone here can help me figure out this problem. That problem being, I recently just wiped out my Windows...
Drivers
Qwest 11n wireless adapter driver issue
I just upgraded a friend's HP desktop from Vista to Win 7. The Qwest 11n wireless adapter (actually an Actiontec 802ain) which worked fine in Vista, now has a problem. Everytime the computer is turned off and turned back on, the wireless adaptor disappears from Control Panel>Network Adapters, we...
Network & Sharing
dwl g-122 wireless adapter Driver issue
i have d link dwl g-122 wireless adapter. I m using windows 7. windows 7 successfully install the driver but when i try to establish a wireless network it gives and error occurred "an unexpected error occurred". In device manager it shows that adapter is installed successfully. Thanks in advance...
Drivers
Wireless PCI Driver Issue
Hey everyone, I've just recently installed Windows 7 on my desktop PC, upgrading from XP and most of the things had ran smoothly, accept for my network driver. The network won't recognize my internet signal, and because of this i cant update anything directly from my PC. My wireless card...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:36.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App