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Windows 7: AMD drivers causing BSOD

02 May 2017   #1
user887

Windows Home Edition 64bit
 
 
AMD drivers causing BSOD

Hey guys,

I posted this on AMD forums too but no one replied unfortunately. Any help appreciated.

This problem started recently and I got STOP 0x00000116 BSOD in normal mode. After some search it was clear that was video card driver related issue.
So in my Device Manager my video driver shows 2 drivers:

1.AMD Radeon 6600M and 6700 series and
2. AMD Radeon HD 6520G

So my research said that I should update or reinstall those drivers to get rid of BSOD. But when I try to update windows says it is the latest and when I delete those and reinstal BSOD occurs again.

When I completely unistall those drivers with Display Driver Uninstaller my drivers in device manager show VGA standart and BSOD doesnt appear and I can access normal mode without any problem.

So it apperas this problem is beacuse of AMD Radeon 6600M and 6700 series and AMD Radeon HD 6520G drivers. Whatever driver I download from AMD site they either don't work or intalls those 2 drivers again (auto detect tool also install those 2). In other words, I can't install any other drivers except those 2 and they cause BSOD in normal mode at boot.

Please help.

Some info (my Windows is in russian so please ask anything if you need). If I should provide additional info please let me know. Thank you for your time.


PS: I didn't change anything prior to this problem. I was watching video and then put computer to sleep and left and when I returned home and opened laptop this problem started.


Operating System
Windows 7 Домашняя расширенная 64-bit SP1 (Windows Home Premium )
CPU
AMD A6-3430MX
Llano 32nm Technology
RAM
3,00GB
Motherboard
SAMSUNG ELECTRONICS CO. LTD. 305V4Z/305V4Z (P0)
%1 Chipset
Graphics
Эта служба не запускается в безопасном режиме (Safe Mode)
Storage
465GB Seagate ST500LM0 12 HN-M500MBB SATA Disk Device (SATA) 53 C
Optical Drives
TSSTcorp CDDVDW SN-208BB SATA CdRom Device
Audio
AMD High Definition Audio Device


My System SpecsSystem Spec
.
02 May 2017   #2
johnhoh

Win7 pro x64
 
 

just to point this out - if your video card hardware is bad you may run okay with the vga driver but not with the normal driver, as the vga driver does not nearly stress the hardware to its full potential, or create as much heat.

I would try and find a way to greatly underclock your video settings while using the normal amd drivers. That way if you remain stable you know your hardware is bad and can only run when underclocked. Hopefully there are settings in bios you can use to reduce the video clock, or maybe use amd wattman or amd radeon software crimson
My System SpecsSystem Spec
07 May 2017   #3
user887

Windows Home Edition 64bit
 
 

Sorry for the late reply, johnhoh

I didn't underclock anything in case anything goes bad so I searched for different solutions. Don't know what helped me (because I did a lot of things lol) but it's been two days and it seems BSOD stopped and I can access normal mode with those drivers. Whocrashed said my avast was also causing this problem and I uninstalled it but problem was continuing.

I installed revo unistaller and it seems I had a lot of uninstalled old program caches. Problem solved after that but again I don't know if revo is the real reason BSOD stopped.

Anyway, thank you for your time.
My System SpecsSystem Spec
.

Reply

 AMD drivers causing BSOD




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