Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Bluetooth driver issue

17 Sep 2017   #1
septimus

W7 x64 Home Basic
 
 
Bluetooth driver issue

The BT driver is acting strange. I tried to disable it, uninstalled it, it's still appears at some point and it has the yellow triangle on it.. I figured there has to be some device connected to my laptop that uses this driver. The only USB dongle I use is the one for a wireless mouse. The mouse works fine. The driver still has the triangle.. And then there are couple of unidentified devices I have no idea what they are. Nothing is attached to my PC except the wireless mouse. I suspect the issue is in this USB dongle. Updating drivers does nothing.




Attached Images
Bluetooth driver issue-untitled-picture.png Bluetooth driver issue-untitled-picture2.png Bluetooth driver issue-untitled-picture3.png 
My System SpecsSystem Spec
.
21 Sep 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello Septimus mate there isn't necessarily anything connected to your BT.

Now if yo go to the notifications area and right click on the Blu tooth icon and then click on Add a device it should search for any that are available and for example you may even pick up a signal from the person next door's headphones or someone else's mouse. Similarly if there are any devices connected to your machine via your Blu tooth they will be listed in the Device Manager.

I think the yellow triangle is probably letting you know the driver for the Blu tooth card if your machine has one is not installed or needs updating. I cannot tell you because your system specs mate are pretty minimal to check that out so if you are going to use this forum for problems it might be an idea to follow this please.
Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs - Windows 7 Help Forums
or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you donít know what one is working with for example a diesel or petrol engine.
*(pretyped to save time)
My System SpecsSystem Spec
21 Sep 2017   #3
Barman58

Windows 10 Pro x64 x3, Ubuntu
 
 

The Vostro range of business laptops ship with a built in Bluetooth radio and this is what is being detected in the windows driver scan.

This page ... Support for Vostro 3550 | Diagnostics | Dell UK ... has specific driver tests for Dell hardware run the Bluetooth test, ( or even better run the full 40 Minute hardware test), and let the site provide you with the drivers your are missing. ( you may find yourself redirected to your nearest dell site which means that you will get drivers suitable for the actual hardware used in your region)

Although not installing the drivers for hardware you are not presently using will not do any long term harm it will cause error messages and delays on boot as the system interrogates the hardware and software. basic rule is if you have the hardware install the driver, (this is the mantra that Windows follows, and basically all operating systems are the same). You do not have to use the hardware but it's best that it is correctly set-up as your next Mouse or other peripheral may need it
My System SpecsSystem Spec
.

21 Sep 2017   #4
septimus

W7 x64 Home Basic
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Hello Septimus mate there isn't necessarily anything connected to your BT.

Now if yo go to the notifications area and right click on the Blu tooth icon and then click on Add a device it should search for any that are available and for example you may even pick up a signal from the person next door's headphones or someone else's mouse. Similarly if there are any devices connected to your machine via your Blu tooth they will be listed in the Device Manager.

I think the yellow triangle is probably letting you know the driver for the Blu tooth card if your machine has one is not installed or needs updating. I cannot tell you because your system specs mate are pretty minimal to check that out so if you are going to use this forum for problems it might be an idea to follow this please.
Now before we can help we do need to know what is in your machine so please do this System Info - See Your System Specs - Windows 7 Help Forums
or either enter the specs of your system in your forum profile the specs will appear when we click on that little box bottom left of the post screen it is for me the preferable option as it is easy. As you may appreciate it is very hard when you donít know what one is working with for example a diesel or petrol engine.
*(pretyped to save time)
Thanks for your reply. I updated my specs.

I just managed to disable the device in the Device manager and so far the triangle is gone.
My System SpecsSystem Spec
21 Sep 2017   #5
septimus

W7 x64 Home Basic
 
 

Quote   Quote: Originally Posted by Barman58 View Post
The Vostro range of business laptops ship with a built in Bluetooth radio and this is what is being detected in the windows driver scan.

This page ... Support for Vostro 3550 | Diagnostics | Dell UK ... has specific driver tests for Dell hardware run the Bluetooth test, ( or even better run the full 40 Minute hardware test), and let the site provide you with the drivers your are missing. ( you may find yourself redirected to your nearest dell site which means that you will get drivers suitable for the actual hardware used in your region)

Although not installing the drivers for hardware you are not presently using will not do any long term harm it will cause error messages and delays on boot as the system interrogates the hardware and software. basic rule is if you have the hardware install the driver, (this is the mantra that Windows follows, and basically all operating systems are the same). You do not have to use the hardware but it's best that it is correctly set-up as your next Mouse or other peripheral may need it
Thank you for the link to the Dell diagnostics resource, it is useful.
I disabled the device and so far the triangle is gone. I agree that all devices should be set up correctly for smoother performance. But I'm going to leave this as it is and see how the machine works.
My System SpecsSystem Spec
Reply

 Bluetooth driver issue




Thread Tools




Similar help and support threads
Thread Forum
Bluetooth Radio Issue (NO Bluetooth Detected)
Hello there community people. I'm new here and need a serious attention to fix my problem. I really need some help here,Since two days trying to fix this issue but still no luck. i do not know how to describe my problem but i have attached one image that shows 'Bluetooth USB' in device...
Drivers
XPS M2010 Bluetooth- Keyboard sync issue - bluetooth
Hey guys im not one how post on these much just needing a little help with a head beater! I have a customer xps M2010 it has windows 7 32-bit 4gbs of ram Im currently running windows updates too SP1 So im not sure if Its ever connected its keyboard with windows 7 installed befor i got to...
Hardware & Devices
Driver power state failure & Bluetooth driver is missing
First problem: For a couple of day my computer has been running a little hotter than usual, with the cpu being used at 25% when I am doing barely nothing. Lately now it also has been bluescreening me with the driver power state failure label 0.00...9f 0x00...4 0x00...258 and some more but my...
Drivers
Bluetooth driver for Acer Aspire 5253-BZ661 but no bluetooth hardware?
Does anyone knows whether the Acer Aspire 5253-BZ661 laptop has a built-in bluetooth device in it? Reading from articles on the internet, I don't see any information regarding this laptop's particular model having a built-in bluetooth device in it but has a bluetooth driver and suite ready for the...
Drivers
Bluetooth driver and Copy driver not installed
My Bluetooth Driver and Copy Driver is not installed. Any suggestion?? :confused:
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:01.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App