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Windows 7: Drivers for Dell Vostro 3550

4 Weeks Ago   #1
ads2608

Windows 7 Pro 64
 
 
Drivers for Dell Vostro 3550

Hi

I've had to reinstall Windows 7 Pro 64 bit and have lost all my drivers including network adaptor.

I have tried installing numerous different drivers from the Dell website but they are not working.

Can anyone help? I have attached my sys info.

Thanks in advance.




Attached Files
File Type: zip adssysinfo.zip (44.2 KB, 2 views)
My System SpecsSystem Spec
.
4 Weeks Ago   #2
fireberd

Windows 10 64 bit
 
 

The correct install sequence for a Dell is (1) Install Windows (2) Install Dell Desktop (or Laptop) Support Software (3) Install Intel Motherboard Chipset Drivers (4) Install Device drivers including Video, Sound, Network, etc.

The Chipset drivers are key to a successful install. One of the prime things the chipset drivers do is define all the devices on the motherboard. If the chipset drivers are not installed some of the device drivers will not install as the devices will not be found.

If the PC came with Windows 7, access the Dell drivers by your service tag number. The drivers listed will be what was installed at the factory.
My System SpecsSystem Spec
4 Weeks Ago   #3
ads2608

Windows 7 Pro 64
 
 

Thanks, I had installed the chipset first but the drivers didn't work.

My service tag doesn't list the drivers when i enter it on the dell website, only a download for bios
My System SpecsSystem Spec
.

4 Weeks Ago   #4
fireberd

Windows 10 64 bit
 
 

Here are the listed downloads for Win 7 64 bit.
Support for Vostro 3550 | Drivers & downloads | Dell US


It still sounds like either a chipset driver problem or will require a new "clean" reinstall.

There is also the Dell Community support forums for help if we can't get you going.
Post on the Laptop hardware section.
http://en.community.dell.com/
My System SpecsSystem Spec
3 Weeks Ago   #5
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 7 Ultimate 32-bit (VMWare guest)
 
 

If all else fails, try a Windows update.

You'll need to connect to the internet in order to be able to do a Windows update. Therefore, you'll either need to get your Ethernet driver working, or you'll need to install a temporary network adapter. (An external USB Ethernet or wifi adapter is an easy way to do this.)

Once you are on the internet:

Check in Device Manager to see which devices need drivers (the ones with the yellow triangle).
Now do a Windows Update: search for the "optional" (hardware) drivers. Install only the ones that you need for these devices.

Now reboot, go back into Device Manager, and see if all is now well. If so, you're done.
My System SpecsSystem Spec
3 Weeks Ago   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Quote   Quote: Originally Posted by ads2608 View Post
Thanks, I had installed the chipset first but the drivers didn't work.

My service tag doesn't list the drivers when i enter it on the dell website, only a download for bios
Is there a recovery image download for your service tag?
My System SpecsSystem Spec
Reply

 Drivers for Dell Vostro 3550




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