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Windows 7: Sennheiser Momentum 2.0 won't connect to computer with bluetooth

10 Jan 2018   #1
Syphin

Windows 7 Ultimate x64
 
 
Sennheiser Momentum 2.0 won't connect to computer with bluetooth

Hey guys! I have been searching for the past few hours and havn't been able to find anything on this so I'm hoping you can help.

Before I get into all the driver details let me give you what I have done so far. These headphone WILL connect to my galaxy S7 with no issues. When I try and connect to my computer it tries to install 4 drivers and they all fail. I tried to go to the manufacturer's website but it seems there is no drivers from them for it.
I then tried a driverscanner program to see if that would do the trick and it says the drivers are good even though there is no driver.... I also couldn't get these to connect to my steam link also. So I was able to at least prove it's not just the computer. Now time for the details! Also the bluetooth I am using is an usb.

Hardware ID:

1.
BTHENUM\{0000110e-0000-1000-8000-00805f9b34fb}_VID&00010082_PID&004b
BTHENUM\{0000110e-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

2.
BTHENUM\{1ddce62a-ecb1-4455-8153-0743c87aec9f}_VID&00010082_PID&004b
BTHENUM\{1ddce62a-ecb1-4455-8153-0743c87aec9f}_LOCALMFG&000f

3.
BTHENUM\{0000111e-0000-1000-8000-00805f9b34fb}_VID&00010082_PID&004b
BTHENUM\{0000111e-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

4.
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&00010082_PID&004b
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

Thanks in advance if someone can help!

Syphin


My System SpecsSystem Spec
.
10 Jan 2018   #2
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

I have found Bluetooth to be iffy on desktop computers. If you have a dongle and headphones that you purchased as a set, then you're likely to have more success. But short of that, you're likely to have problems.
My System SpecsSystem Spec
11 Jan 2018   #3
Syphin

Windows 7 Ultimate x64
 
 

I HAVE DONE IT! So I went through all the paper work I got with the bluetooth usb and went to it's website and found a driver that got me 3 out of the 4 drivers installed. I got both audio and mic working now! The one issue I see now is that when it goes to mic it seems to lose a lot of its sound quality.. Anyone got any ideas on that?

Anyway it seems it was a windows issue! I will post the url where I was able to get the install for the drivers. It seems it was an issue with LE mode for bluetooth.

https://s3.amazonaws.com/plugable/bi...6.5.0.2000.exe
My System SpecsSystem Spec
.

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 Sennheiser Momentum 2.0 won't connect to computer with bluetooth




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