Unexpected Error HP Printer installation 2753

vesperdesign · 28 Jan 2018

Hey there, I am running into a particular issue installing my HP driver software for my 8710 model.

Whenever I go to install this driver OJ8710_Full_WebPack_40.11.1148.exe I get this error screen leads to Install Failed.:

Which then leads to Installation Error.

I read up about this and saw my event logs registered this MSI Installer issue 1015

At this stage I am lost and don't know where to go. I read a few places this is a permissions issue with the Windows folder and that SYSTEM needs full control I did that but when I try reinstalling it still comes back to that error.

Can Anyone please point me in the right direction, what am I missing?

ICIT2LOL · 06 Feb 2018

Hey Vesper mate I know this is for out here in Australia but try the driver from here HP OfficeJet Pro 8710 All-in-One Printer series Software and Drivers | HPÂ® Customer Support

Now I am just assuming here too it maybe something to do with Chrome too mate see how you go with this reference/link and another browser too.

As a by the by I have the 8600 model/version of that printer and it works perfectly and using the link I gave you as you have nothing to lose eh??.