This device cannot start. (Code 10)  

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  1. jef2
    Posts : 7
    monmouthshire
       New #1

    This device cannot start. (Code 10)


    I used a new DAP Player over the weekend which connects via a USB type C, ever since using this DAP i cannot connect to any of my previous devices (on any USB port)

    I have tried different sources ie sandisk storage a different DAP etc all these were fine previously. https://www.sevenforums.com/images/smilies/cry.gif

    they all show as this under Device manager WPD filesystem volume driver "This device cannot start. (Code 10)" i have tried uninstalling drivers then rebooting also tried altering REGEDIT (HKEY LOCAL MACHINE etc)but the items are never seen

    any help would be much appreciated

    thanks
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  3. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #2

    Hi jef2, welcome to sevenforums,

    Does the DAP Player appear in the Add/Remove Programs?
    Are there any errors (Yellow triangles) in the Device Manager.
    Did you backup the registry first?
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  4. jef2
    Posts : 7
    monmouthshire
    Thread Starter
       New #3

    hi yes backed up registry
    yes yellow triangles and yes its seen under devices and printers

    on another thread someone mentioned
    restore usbstor.inf ? but when i try and copy the files across .pnf .sys thats all that is in there(no .inf) it wont let me?

    restore usbstor.inf - Microsoft Community


    thanks
    j
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  6. jef2
    Posts : 7
    monmouthshire
    Thread Starter
       New #4

    screen shot attached
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  7. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #5

    Hi jef2,

    jef2 said:
    Yes, Yellow triangles and yes its seen under devices and printers
    Devices and Printers is different to what I was talking about.
    Go to Control Panel and clik Device Manager, expand ALL the + on the left and see if there are any errors (Yellow triangles).

    I hope this helps!
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  8. jef2
    Posts : 7
    monmouthshire
    Thread Starter
       New #6

    yes that is where i get the code 10 see attached
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  10. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #7

    Hi jef2,

    Does it give you the option to Delete that particular device in the Device Manager?
    If so, delete it and then restart.

    I hope this helps!
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  11. jef2
    Posts : 7
    monmouthshire
    Thread Starter
       New #8

    sorry no delete option only uninstall, disable ,or update all three i have tried on numerous devices

    it may be some thing to do with the usbstor.inf?
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  12. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #9

    Hi [Bjef2[/B],

    Your problem could be caused by outdated or corrupted drivers.
    Try downloading and installing the latest drivers from the actual website as opposed to clicking update in the driver properties.

    I hope this helps!
      My Computer
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  13. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #10

    Hi jef2,

    These might be useful:

    Restore usbstor.inf

    How to Repair Corrupt USB Mass Storage or CD/DVD Drivers

    USB Mass Storage Device Problems

    I hope this helps!
      My Computer
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