New
#1
PC no longer reading and playing DVD's in Windows Media Player
Hi, all my mom gave me her laptop and asked me if I could help her fix an issue on her Windows 7 laptop with playing DVD's on Windows Media Player, I looked on Windows Explorer and its not even reading the DVD's, I have tried just about everything to fix this issue, I tried resetting the laptop back to factory settings and it still did nothing, I am beginning to think that the CD/DVD drive might need replaced, anybody have any advice, please and thanks in advance