New
#21
Hi VG
Fixed it!! And it was so simple.
After our last efforts hadn't worked out, I got despondent as this problem has been with me for some months and seemed unsolvable. So I started Googling, and found this -
Fix Spooler Service Error 1068 "The dependency service or group failed to start"
It says how to fix the problem using the registry editor. For the benefit of anyone else with the same problem, here's what I did -
1) Press WinKey + R.
2) Type in - regedit.exe and press OK
3) Navigate to the following branch HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler by expanding the files on left
4) In right pane double click - "Depend On Service Value"
5) Delete existing data and type in capitals - RPCSS
6) Close regedit and restart computer
7) Print Spooler should have already started, or should be able to be started
The Depend On Service box started off looking like the first image below, and should look like the second image when you have changed it.
Please review my changes, and make sure what I did is OK and won't harm anything. I'm sure it is fine, because after several months I can now print and use my Primo PDF creator which also acts like a print driver and relies on the Spooler working correctly.
A big thanks to VG and anyone else who contributed to this thread. I'm sure we would have got to the answer in the end, but I just had a lucky break and found the silver bullet out there. It was worth a shot, and luckily it's all fine now.
Regards to VG and all on Win7!