USB ports still dead after doing linked tutorial & driver updates  

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  1. Posts : 23
    Windows 7 Home Professional 64-bit SP1
    Thread Starter
       #11

    The USB 2.0 port worked. USB pen drive registered as being plugged after restart and thus was visible in the boot menu. When I selected USB as the boot device, the Windows 10 installation media loaded up fine. However, when I plugged the same pen drive into that same USB 2.0 port after booting up in Windows 7, the JumpDrive driver could not be installed properly...then, after about five minutes, all of the sudden my computer recognized the pen drive and let me look at the files on it.

    Neither USB 3.0 port recognized that a USB pen drive was connected after restart, so I couldn't even try using USB as the boot device to see if the ports could read the Windows 10 media.
      My Computer


  2. Posts : 565
    Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
       #12

    Hi Sir,
    1. I was always hopeful about USB 2.0 port. Now it is sure that during troubleshooting USB 3.0 ports, the win 7 installation got corrupted & USB 2.0 port also stopped working. There are fair chances that USB 2.0 ports are all good with no hardware problems.
    ( As for USB 3.0 ports, hope is still there but there are certainly some things to do before trying to troubleshoot them)
    2. Now, I am planning to boot into a customised recovery media ( by our senior Sir @SIW2 ) by CD in your problematic PC & use its USB 2.0 port to transfer files from PC to your external hard disk. Give me a day or two!
    3. Till then make sure that your external hard disk has enough place to transfer those files. I suppose you are having some 600-700 GB data/files to copy. I am not planning to use any backup program as it is not possible in these circumstances & inviting troubles. I plan to copy & transfer files manually & one at a time.
    4. We won't do that in one go. Initially, we would just copy & transfer some files. First we will confirm that the files are well transferred & are still useful. Then we would transfer files from internal hard disk to external hard disk & delete the files from internal hard disk to free up space.
    I plan to free up at least 40% space on the internal hard disk but that will need space on external hard disk as well.

    Are you easy with my plan & target ? Are you prepared ? Anything else ? Let me know.

    Thanks & Regards. ...
      My Computer


  3. Posts : 23
    Windows 7 Home Professional 64-bit SP1
    Thread Starter
       #13

    ready for backup


    I have deleted about 30 GB of extraneous files on my internal hard drive, freeing up some space. I also have an external USB hard drive with sufficient free space to backup my internal drive's files. Please let me know when you're ready to proceed with the backup.

    Thanks!
      My Computer


  4. Posts : 565
    Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
       #14

    Hi,
    Good job done. You have freed some good space. Now you have to continue on your problematic pc.

    1) Keep that Win 10 installation pen drive intact.

    2) Download this file 'SystemInfo.bat', Place it on the desktop & double click/launch it. It will open a command prompt window. When it completes loading your system information, scroll to the top & look for 'BIOS Version' Value. It will tell about your BIOS Driver Version. Please mention it.

    SystemInfo.bat

    3)
    (a) Make this ISO download ( around 385 mb ) : https://1drv.ms/u/s!AkcyDjKJJ6KwiAbLJXCU3migYGV8
    (b) It's SHA-1 is : a5007a29c11b9cd50c7f0d6e2cd5634c1dabd067
    Calculate the SHA-1 of the downloaded ISO with 'HashMyFiles' & compare it with the one
    mentioned above. It should be identical.

    Let me know.

    Thanks & Regards. ...
    Last edited by Vineet Garg; 02 Dec 2018 at 01:40.
      My Computer


  5. Posts : 23
    Windows 7 Home Professional 64-bit SP1
    Thread Starter
       #15

    BIOS version


    Vineet Garg said:
    2) Download this file 'SystemInfo.bat', Place it on the desktop & double click/launch it. It will open a command prompt window. When it completes loading your system information, scroll to the top & look for 'BIOS Version' Value. It will tell about your BIOS Driver Version. Please mention it.
    BIOS Version: Dell Inc. A11, 8/3/2012

    Vineet Garg said:
    3)
    (a) Make this ISO download ( around 385 mb ) : https://1drv.ms/u/s!AkcyDjKJJ6KwiAbLJXCU3migYGV8
    (b) It's SHA-1 is : a5007a29c11b9cd50c7f0d6e2cd5634c1dabd067
    Calculate the SHA-1 of the downloaded ISO with 'HashMyFiles' & compare it with the one
    mentioned above. It should be identical.
    The ISO SHA-1 values match.
    Last edited by AdgeTimick; 01 Dec 2018 at 14:11. Reason: more information
      My Computer


  6. Posts : 565
    Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
       #16

    Hi,

    1) You would need a CD of around 600 mb capacity to burn the above ISO. For spare i would advise to buy 4-5 good CDs. Don't go for Re-writable CDs. They are often problematic & do not work as intended.

    2) You would need a CD/DVD burning program that can burn the ISO image to a CD/DVD. Do you have one ? ( Be careful with the burning speed as 2x! )
    If you don't have one :

    (a) Download CDBurnerXP Portable zip below : https://download.cdburnerxp.se/porta...4.5.8.7041.zip
    ( It is compatible with Vista/7/8/10 x64 )
    (b) To use CDBurnerXP Portable, You would need to extract the zip file to a folder. Are you able to do that ? Just right click the Zip file & you would know your option

    3) Working with CDBurnerXP & preparing the CD boot media :

    (a) Insert the blank CD disc in the CD/DVD drive.
    (b) Go into the extracted folder & Launch cdbxpp.exe ( with blue disk icon ). Be careful
    cdbxxpp.exe only!
    (c) From the menu double click Burn Iso image
    (d) First select ISO image to burn, to do so click 'Browse'. Browse to the ISO image & double click it to select & it will show in the box.
    (e) Just next to 'Target device', you have to select the burning speed as 2x. Its crucial!
    (f) Need not change anything else, just click Burn disc near the right bottom.
    (g) It will take some time to burn.

    Once the CD is successfully burnt. We would check whether we can boot to/with it.

    Thanks & Regards. ...
      My Computer


  7. Posts : 565
    Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
       #17

    Hi,
    Having problem with extraction ?
    1. Download & Install 7zip x64 ( The ultimate free archiver! ) :
    https://www.7-zip.org/a/7z1805-x64.exe
    2. After installing, Right click the zip file > 7-zip > Extract to

    Thanks & Regards. ...
      My Computer


  8. Posts : 23
    Windows 7 Home Professional 64-bit SP1
    Thread Starter
       #18

    I have extracted the zip file and burned the ISO to a disc succesfully.
      My Computer


  9. Posts : 565
    Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
       #19

    Hi,
    Now we will boot into the CD bootable media & try to transfer some files ( 10 GB ) to the external hard drive.

    Note :

    1. I am not intending to use any back up programs . I just want to copy & paste the files manually.
    2. I only intend to transfer non system/personal interest files.
    3. Not deleting the files as of now. Just making sure that the files are transferred well & are good enough. In fact always check transferred files before deleting them.
    4. Always good to use separate folders for music, audio, video, document,etc. files.
    5. Initially, don't try to copy paste files larger than 1 GB, as the free space is not that much! Once we are confirm that the transfers are successful, We would copy all the small files to external hard drive & then delete them from the internal hard drive. Then we have some good free space & deal with larger files.
    6. Sir SIW2 media is like a mini win7 setup. It has multiple important apps & functions integrated into it. Go only as per instructions!

    So, here we proceed :

    1) Close all the apps/windows in win 7. Eject & unplug/detach all the external media & devices.
    2) From within Win 7, insert the CD in the CD/DVD drive. As soon as you insert the CD, there may appear an 'autorun' dialog box/window. Simply close it.
    3) Shut down win 7.
    4) Insert external hard drive in the USB 2.0 port.
    5) Restart the computer & keep on pressing F12 to get into the boot menu & select the CD to boot into.
    6) It will boot into it & finally a win 7 desktop screen will appear.
    7) Double click & enter 'Computer'
    8) It would list the internal & external Hard disk. You can make out the difference easily referring to their sizes.
    9) You would probably be using the default folders 'My Documents', 'Downloads', 'Desktop', etc. to store the files of personal interest/use. Don't you ?
    To access them, You have to navigate ''C:/Users'' & select your 'User'. Then you have all the folders listed there as 'Downloads', 'Desktop', 'Documents', etc. for that user. Go into them & copy the files from there & paste it to the external hard disk. Copy & transfer some files ( around 10 GB )
    10 ) Once done, Come out of the 'Computer' folder & Select 'Shut Down' as usual from the 'Start' menu tab. Just click 'Shut Down' & not go/navigate in the related menu.
    11) After a complete shut down, detach External hard disk & verify it on some other pc to verify the transferred files.

    If the transfer is successful, attach the external hard disk again ( USB 2.0 port ), restart & boot into CD, Transfer all the small files & delete them from the internal hard disk. Then transfer all the big files & delete them from the internal hard disk.

    Let me know how was the overall experience ? Any problems with snaps ? Any doubts ? Anything else ?

    Thanks & Regards. ...
      My Computer


  10. Posts : 23
    Windows 7 Home Professional 64-bit SP1
    Thread Starter
       #20

    Vineet Garg said:
    Let me know how was the overall experience ? Any problems with snaps ? Any doubts ? Anything else ?
    Hi Vineet,

    I'm about to start doing file transfers to the external HDD, but I wanted to ask one thing first. What do you mean by "Any problems with snaps?"? Did I miss something in the instructions? I'm just not sure what you mean by the word "snaps" here. I initially thought you meant using the screenshot/snipping tool to take a "snapshot" of my screen, but now I'm not sure. Please let me know when you have a chance. Thank you.
      My Computer


 
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