Back begging for your help.  

Hi.

Some time ago I came here to ask about drivers so that I could get online with my Acer Aspire One D257. Your instructions got me online. {https://www.sevenforums.com/drivers/414719-drivers-needed-acer-aspire-one-aod257.html} I must again ask for your direction.

My notebook somehow dumped its drivers when I booted it after the weekend. I followed previous instructions and downloaded and installed all the drivers again. However, I still cannot get connected. I get a box asking me for the password, but when I enter it (and I use it for other devices), I am told that I cannot connect. When I do the diagnostics, I am told:

'If you're connected to a hotspot or domain network, contact the netowork administrator.
Otherwise:
1. Unplug or turn off the device.
2. After all the lights on the device are off, wait at least 10 seconds.
3. Turn the device back on or plug it back into the power outlet.'

etc.

The laptop was connecting fine until I booted it up.

When I check device manager, and show hidden devices, I do not see the Atheros driver in the list despite having installed it.

I see:
Intel Centrino(R) Wireless-N 100 (I assume this is for a home router)
Microsoft ISATAP Adapters through #7
Microsoft Virtual WiFi Miniport Adapter and adapter #2
Realtek PCIe FE Family Controller
Tap-Nord VPN Windows Adapter V9
Tap-Windows Adapter V9
WAN Miniport (IP)
WAN Miniport (IKEv2)
WAN Miniport (IPv6)
WAN Miniport (L2TP)
Wan Miniport (network Monitor)
WAN Miniport (PPPOE)
WAN Miniport (PPTP)
WAN Miniport (SSTP)

As you can see, I installed every driver from the list I was given in {https://www.sevenforums.com/drivers/414719-drivers-needed-acer-aspire-one-aod257.html}


I installed the chipset.

I am at a loss now. I thought that by duplicating the process that you described in your original posts, I would 'fix it', but I am obviously missing something.

Can anyone help?

Acer Aspire One AOD257 notebook.
Windows 7 Ultimate.

Perhaps a System Restore might be more appropriate in this instance. You could roll back the computer to before the weekend?

I very stupidly did not set restore points

One thing I really cannot understand is why the Atheros adapter is not showing as being installed in the adapter list. I did view hidden files. I have installed it a number of times but get this message as it is doing its thing:
Device might not be present or could have been ejected/unplugged from the system. Insert or reinsert now.

I do not recall this the first time I installed the adapter.

When I do a general search, I cannot find it anywhere on the computer.

You can use DISM to list all the drivers that you currently have installed.

Open an Elevated Command Prompt Window, and at the console, type either:
DISM /Online /Get-Drivers /all | more <Enter>
or
DISM /Online /Get-Drivers /all > D:\Drivers.txt <Enter>

If you type the first one, then you will get all the drivers, one screenfull at a time. Press <space bar> when you have read up to the cursor.
If you type the second one, then you will get a list of drivers inside a file located at location D:\. (Change the path according to where you have permission to save a file)

Hi Judy,

your showing both Wifi and Ethernet drivers in your post.

Wifi - Intel 1st on list
Ethernet - Realtek 4th on list - NOT Atheros

I also see your running a proxy VPN Nord
1) Is your AV set to allow it
2) As a quick check you could uninstall it.


Roy

I do run Nord and it has been working fine. I installed the adapter with the help of their tech.

Which adapter should I delete? And what is AV please?

Iko22 thanks for this really handy tip.

Hi BlueJudy,

your normal wifi password will be on your router
Control panel >> Network & sharing >>available networks(pick yours or Nords) >> connect ...it should ask for a key
it will be on your router
OR
Nord may also require a password - from the email they sent you?? (dont use it myself)

AV = AntiVirus


Roy