Asus Zenbook Flip 15 - Windows 7 - missing drivers  


  1. Posts : 3
    Dual Boot: Windows 10 Home x64, Windows 7 Premium x64
       #1

    Asus Zenbook Flip 15 - Windows 7 - missing drivers


    Hello everyone!
    (Sorry for the long story)


    PREFACE
    Coming to this forum is sort of a last resort for me, as I can usually solve my problems alone after searching through the internet, but this time I'm really stuck. I tried installing Windows 7 on a Windows 10 laptop (Asus Zenbook Flip 15 UX561UD). Of course, being a new laptop with new hardware, it officially supports Win 10, but not Win 7. Initially after the install, only the keyboard and the screen worked (no usb, wifi, not even the touchpad, so I had to use the numpad (!) as a mouse; as you can guess, it's horrific), but I have managed to get the USB 3.0 driver (so I could use a mouse), the WiFi driver, plus after having gone thru hell I've managed to get the Intel Graphics Driver working which supposedly only supports Windows 10 (with a little hack, because it too didn't want to cooperate with Windows 7).


    HOWEVER, there are some devices that still don't work, including:

    • Touchpad - the official ASUS precision Touchpad driver gives an error and refuses to install + I've installed like 4 different Synaptics and 2 Elan touchpad drivers to no avail. On Win 10, there's apparently a Synaptics SMBus driver, but it isn't on Win 7
    • Touchscreen - it's a HID touchscreen, no official drivers, ASUS support said it's included in the chipset driver, but on the ASUS website there's only an Inf Installer utility under the "Chipset" category. I've tried what seemed like a chipset driver from the DELL website, but it didn't do anything...
    • LOADS of other missing drivers, including about 10 HID driver (system controllers, I2C devices + a lot of generic ones), UCSI USB driver, a few Unknown devices etc.

    I've tried:

    • ASUS official drivers: the ones I need won't install
    • Driver Booster's driver backup and restore function, which could only restore a few drivers, kind of useless
    • DoubleDriver, which backed up ALL of my drivers on Windows 10, but when restoring on 7, it's almost like I did nothing. It did seem to install drivers (as it complained about them not being signed), but, the devices still don't work, nor do they show up in Device Manager
    • SDI (Snappy driver installer), which found a few Intel drivers and updates, but touchpad, screen and HID devices still don't work.

    I can give error codes and descriptions and device info if needed.
    ANY help is greatly appreciated, whether it be the correct drivers, troubleshooting tips, hacks, anything. Basically what I want is to make Windows 7 fully functional on this laptop.

    Thanks,
    R
      My Computer


  2. Posts : 3
    Dual Boot: Windows 10 Home x64, Windows 7 Premium x64
    Thread Starter
       #2

    Some extra info about the things I have tried:

    TOUCHPAD

    Official ASUS Precision Touchpad driver: The Installer proceeds until the progressbar almost reaches the end, the gives the error:
    There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    along with error code 1722 in the Windows Event Log.


    Synaptics Touchpad and Elan Touchpad Drivers: The installers finish (at first asking permission to install an unsigned driver), but nothing happens afterwards.

    Most of the Intel Drivers: Intel Serial IO, Integrated Sensor Solution (ISS) and others

    Somehow I have managed to install these, thinking they will make Windows find the touchpad and screen and install drivers for it, but it didn't. However, when starting these installers, they say:
    Installation ended prematurely because of an error.
    This platform is not supported.
    (Provided this just in case I need an Intel driver, because the Windows 10 Intel drivers mostly threw these error.)
    Last edited by asusdr; 03 Jan 2019 at 16:38. Reason: Accidental posting
      My Computer


  3. Posts : 3
    Dual Boot: Windows 10 Home x64, Windows 7 Premium x64
    Thread Starter
       #3

    ASUS Zenbook Flip 15 - Windows 7 - touchpad / touchscreen not working


    Sorry for triple posting, but can seriously no one help with this? I really want this laptop working, but I tried lots of things that don't work, except for modifying installers / registry / INF file (I have no knowledge at that). Maybe I'm just missing the correct drivers that I or someone else could find based on the hardware IDs or something.


    EDIT: In case it's helpful, below are said hardware IDs
    Touchscreen: HID\VEN_ELAN&DEV_2557&Col01 (apparently there's a HID pen with the same ID except it's Col06 at the end)

    Touchpad: HID\VEN_ELAN&DEV_1200&Col02
    Last edited by asusdr; 08 Jan 2019 at 07:44.
      My Computer


 

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