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Windows 7: Multiple Driver/Device Problems

2 Weeks Ago   #11
Odiogn

Windows 7 x64
 
 

Quote   Quote: Originally Posted by johnhoh View Post
Your screenshot from earlier shows a PCI device error plus a USB error. This usually means a chipset driver problem, as the chipset controls both. I recommend you re-install your motherboard chipset driver. Assuming your specs are correct, here is the link
https://cdn.evga.com/Driver/Intel%20....14_Public.zip

or you can look it up yourself at
EVGA - Asia - Download Center

If that does not solve the problem, when troubleshooting driver issues its good to start with the Hardware IDs of the devices in question. Here is how to find your hardware IDs:
How to identify an unknown device | Device Hunt

once you have that, you can just plug in those hardware IDs at the devicehunt home page, which will tell you the exact name of the troublesome device. The results page will also usually show you a link to a valid driver for that device.
Find unknown devices using a vendor and device ID. | Device Hunt
This is what what comes up for the hardware for both the PCI AND USB errors....

PCI\VEN_10DE&DEV_1ADA&SUBSYS_452019DA&REV_A1
PCI\VEN_10DE&DEV_1ADB&SUBSYS_452019DA
PCI\VEN_10DE&DEV_1ADB&CC_0C8000
PCI\VEN_10DE&DEV_1ADB&CC_0C80


My System SpecsSystem Spec
.
2 Weeks Ago   #12
johnhoh

Win7 pro x64
 
 

Quote   Quote: Originally Posted by Odiogn View Post
This is what what comes up for the hardware for both the PCI AND USB errors....

PCI\VEN_10DE&DEV_1ADA&SUBSYS_452019DA&REV_A1
PCI\VEN_10DE&DEV_1ADB&SUBSYS_452019DA
PCI\VEN_10DE&DEV_1ADB&CC_0C8000
PCI\VEN_10DE&DEV_1ADB&CC_0C80
1ADA is your nvidia usb3 port
1adb is your nvidie usb-type-c port

I'm assuming you already installed the chipset driver in my previous post.

Here is the usb3 driver from your motherboard site
https://cdn.evga.com/driver/Z87/Inte...ler_Driver.zip

I did not see a usb type-c driver listed there. Hopefully it is part of the usb3 package. If not you may have to search for it by googling PCI\VEN_10DE&DEV_1ADB. Its also possible that there is no win7 driver for it, only win10.
My System SpecsSystem Spec
1 Week Ago   #13
Bonnie Zhang

Windows 10 64 bit
 
 

You can install a driver software which can update drivers and fix driver problems.
My System SpecsSystem Spec
.

1 Week Ago   #14
Odiogn

Windows 7 x64
 
 

Quote   Quote: Originally Posted by johnhoh View Post
1ADA is your nvidia usb3 port
1adb is your nvidie usb-type-c port

I'm assuming you already installed the chipset driver in my previous post.

Here is the usb3 driver from your motherboard site
https://cdn.evga.com/driver/Z87/Inte...ler_Driver.zip

I did not see a usb type-c driver listed there. Hopefully it is part of the usb3 package. If not you may have to search for it by googling PCI\VEN_10DE&DEV_1ADB. Its also possible that there is no win7 driver for it, only win10.
I did install the chipset driver from the previous post.

I also uninstalled and reinstalled that USB 3 driver multiple times :\

If it's an error due to win7 not having the driver, I guess it's just something I'll have to tolerate until I get windows 10.

Thanks for your help.
My System SpecsSystem Spec
1 Week Ago   #15
wither 2

Windows 7 Pro SP1 64 bit
 
 

Interesting that the EVGA site indicates that there are 6 USB 3.0 ports and 6 USB 2 ports but doesn't mention USB 3-C.
My System SpecsSystem Spec
1 Week Ago   #16
johnhoh

Win7 pro x64
 
 

Quote   Quote: Originally Posted by wither 2 View Post
Interesting that the EVGA site indicates that there are 6 USB 3.0 ports and 6 USB 2 ports but doesn't mention USB 3-C.
Good catch. And their pic of the rear ports doesn't show a USB-C, and the user manual does not either.

Odiogn, can you do this?

start > run > cmd > wmic baseboard get product,Manufacturer |clip

that puts your motherbaord details into the clipboard, then paste the results in a reply to this post. Thanks
My System SpecsSystem Spec
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