Multiple Driver/Device Problems  

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  1. Posts : 6
    Windows 7 x64
    Thread Starter
       #11

    johnhoh said:
    Your screenshot from earlier shows a PCI device error plus a USB error. This usually means a chipset driver problem, as the chipset controls both. I recommend you re-install your motherboard chipset driver. Assuming your specs are correct, here is the link
    https://cdn.evga.com/Driver/Intel%20....14_Public.zip

    or you can look it up yourself at
    EVGA - Asia - Download Center

    If that does not solve the problem, when troubleshooting driver issues its good to start with the Hardware IDs of the devices in question. Here is how to find your hardware IDs:
    How to identify an unknown device | Device Hunt

    once you have that, you can just plug in those hardware IDs at the devicehunt home page, which will tell you the exact name of the troublesome device. The results page will also usually show you a link to a valid driver for that device.
    Find unknown devices using a vendor and device ID. | Device Hunt
    This is what what comes up for the hardware for both the PCI AND USB errors....

    PCI\VEN_10DE&DEV_1ADA&SUBSYS_452019DA&REV_A1
    PCI\VEN_10DE&DEV_1ADB&SUBSYS_452019DA
    PCI\VEN_10DE&DEV_1ADB&CC_0C8000
    PCI\VEN_10DE&DEV_1ADB&CC_0C80
      My Computer


  2. Posts : 1,363
    Win7 pro x64
       #12

    Odiogn said:
    This is what what comes up for the hardware for both the PCI AND USB errors....

    PCI\VEN_10DE&DEV_1ADA&SUBSYS_452019DA&REV_A1
    PCI\VEN_10DE&DEV_1ADB&SUBSYS_452019DA
    PCI\VEN_10DE&DEV_1ADB&CC_0C8000
    PCI\VEN_10DE&DEV_1ADB&CC_0C80
    1ADA is your nvidia usb3 port
    1adb is your nvidie usb-type-c port

    I'm assuming you already installed the chipset driver in my previous post.

    Here is the usb3 driver from your motherboard site
    https://cdn.evga.com/driver/Z87/Inte...ler_Driver.zip

    I did not see a usb type-c driver listed there. Hopefully it is part of the usb3 package. If not you may have to search for it by googling PCI\VEN_10DE&DEV_1ADB. Its also possible that there is no win7 driver for it, only win10.
      My Computer


  3. Posts : 6
    Windows 7 x64
    Thread Starter
       #13

    johnhoh said:
    1ADA is your nvidia usb3 port
    1adb is your nvidie usb-type-c port

    I'm assuming you already installed the chipset driver in my previous post.

    Here is the usb3 driver from your motherboard site
    https://cdn.evga.com/driver/Z87/Inte...ler_Driver.zip

    I did not see a usb type-c driver listed there. Hopefully it is part of the usb3 package. If not you may have to search for it by googling PCI\VEN_10DE&DEV_1ADB. Its also possible that there is no win7 driver for it, only win10.
    I did install the chipset driver from the previous post.

    I also uninstalled and reinstalled that USB 3 driver multiple times :\

    If it's an error due to win7 not having the driver, I guess it's just something I'll have to tolerate until I get windows 10.

    Thanks for your help.
      My Computer


  4. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #14

    Interesting that the EVGA site indicates that there are 6 USB 3.0 ports and 6 USB 2 ports but doesn't mention USB 3-C.
      My Computer


  5. Posts : 1,363
    Win7 pro x64
       #15

    wither 2 said:
    Interesting that the EVGA site indicates that there are 6 USB 3.0 ports and 6 USB 2 ports but doesn't mention USB 3-C.
    Good catch. And their pic of the rear ports doesn't show a USB-C, and the user manual does not either.

    Odiogn, can you do this?

    start > run > cmd > wmic baseboard get product,Manufacturer |clip

    that puts your motherbaord details into the clipboard, then paste the results in a reply to this post. Thanks
      My Computer


 
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