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Windows 7: Canon TS5000 series printer not installed-Please help!

10 Jun 2019   #11
wither 2

Windows 7 Pro SP1 64 bit

I'm curious as to why it's using two null drivers. Also, in it's device properties, it shows it as a Disc Drive for the USB Device.

My System SpecsSystem Spec
10 Jun 2019   #12

Outside US/Canada

Quote   Quote: Originally Posted by wither 2 View Post
I'm curious as to why it's using two null drivers. Also, in it's device properties, it shows it as a Disc Drive for the USB Device.
Good point, I don't have a clue....any suggestions?
My System SpecsSystem Spec
11 Jun 2019   #13
wither 2

Windows 7 Pro SP1 64 bit

In the Settings for the printer in Device Manager, what driver is installed?
My System SpecsSystem Spec

4 Weeks Ago   #14

Windows 7/64 HPremium.

Hello ha33y
I have a TS6150 with the same drivers, and experienced similar problems. Do you have a wireless router? I completely uninstalled the printer and then reinstalled it, connecting to the router via Wireless Direct. It is much easier to use.

Check the Canon website for the drivers: -

Canon : PIXMA Manuals : TS5000 series : Connecting the Printer to a Network

Click "Available Connection Methods" -"Wireless Direct."

- go to "Wireless Direct" then "Available Connection Methods" (blue text)

- go to "Using printer with Wireless Direct"

Follow instructions onscreen.
Note that you can also connect up to 5 devices: I have 2 PC's, 2 phones and a tablet connected and can print from all 5.
Hope that helps.
My System SpecsSystem Spec

 Canon TS5000 series printer not installed-Please help!

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