Unknown device under Universal serial bus controller in device manager  

Hi adhiraj30,

Wlcome to SevenForums!

adhiraj30 said:

Since 1 week I am bearing with a nagging issue: " Unknown device under Universal serial bus controller in device manager" with a yellow triangle. I performed these steps:-
1. Tried Updation via on line search but showing "the best driver is already installed".
2. Tried Updation via " Browse My Computer for driver software but showing Code:43 error"
3. Tried uninstalling but with every restart it automatically came back with a notification" Device Driver Software is not successfully installed"
4. At last I went for formatting my laptop hp "dv4-2106tx" but the problem is still there.
5. I also tweaked battery power option advanced settings but no result.
6. Windows updation could not resolve this issue.
I need to get rid of this nagging issue. If any body want to have a remote access then i am also ready.

Which HP Model do you have?

Hi adhiraj30,

Update System Specifications

Please update your system specifications [yours are not complete enough] in your UserCP => Edit System Spec setup. It will help us to help you!

This SevenForums tutorial [Published by Brink and written by CyberZeus] uses an automated tool which makes this task very easy and quick to do. Click here => https://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
.

Thanks.

4. At last I went for formatting my laptop hp "dv4-2106tx" but the problem is still there.

Paul Black said:

Hi adhiraj30,

Wlcome to SevenForums!

Which HP Model do you have?

I will take a wild guess it is the hp dv4-2106tx

HP Pavilion dv4-2106tx Entertainment Notebook PC Software and Driver Downloads | HP(R) Customer Support

HP Pavilion dv4-2106tx Entertainment Notebook PC Troubleshooting | HP(R) Customer Support

The op would best posting the problem device id

SIW2 said:

I will take a wild guess it is the hp dv4-2106tx

HP Pavilion dv4-2106tx Entertainment Notebook PC Software and Driver Downloads | HP(R) Customer Support

HP Pavilion dv4-2106tx Entertainment Notebook PC Troubleshooting | HP(R) Customer Support

Bad Day!

Easily missed. We are so used to having to ask for specs.

Post the problem device id


msinfo32>components>problem devices>file >export as text file

Hi adhiraj30,

SIW2 said:

The op would best posting the problem device id.

Please goto My => BATCH PROGRAMS [Standalone] and download and run the Problem_Devices.bat under the msinfo32 [MS System Information] - Problem Devices . . . section. It will contain the description of the problem device[s] and the error code with the reason why it is a problem.

The batch script extracts this information to a .txt [text] file on the desktop ready to upload to the forum for us to look at!

I hope this helps!