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Windows 7: Toshiba Satellite C 850 - 1kn keyboard driver needed please

3 Weeks Ago   #31
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi sheffieldyorky,

Quote   Quote: Originally Posted by sheffieldyorky View Post
Thanks to everybody who contributed to my thread, now looking for my BIG hammer.
This problem now solved "well sort of".
I have sent the keyboard back.
Looks like I may have ruined the clam shell with taking the keyboard in and out all the time.
The laptop was fine when it left afterwards, just so puzzled as to how it came back with the fault.

You can't say we didn't try!
Please let us know if it works when it comes back!


My System SpecsSystem Spec
.
3 Weeks Ago   #32
sheffieldyorky

Windows 7 64bit Service Pack 1
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Hi sheffieldyorky,



You can't say we didn't try!
Please let us know if it works when it comes back!

Paul the keyboard has gone back for a refund
My System SpecsSystem Spec
3 Weeks Ago   #33
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Quote   Quote: Originally Posted by sheffieldyorky View Post
Paul the keyboard has gone back for a refund
My System SpecsSystem Spec
.

3 Weeks Ago   #34
sheffieldyorky

Windows 7 64bit Service Pack 1
 
 

Quote   Quote: Originally Posted by Paul Black View Post
I have briefly reviewed this thread . . .

Request: Searching for a Toshiba Satellite C 850 - 1kn keyboard driver.

Advice given:

[1] Uninstall the keyboard driver from device manager and restart the laptop [automatically gets re-installed].
[2] Re-seating the ribbon cable on the motherboard.
[3] Run MS_Info32_Find_Problem_Devices.bat [one PCI issue found].

What you have done:

[1] Installed NEW motherboard, NEW processor, NEW keyboard and then installed a NEW OS.
[2] Tested with an external USB keyboard which works fine.
[3] PCI error found so downloaded and installed drivers.

I am really starting to think that the NEW keyboard is the problem. Either the keyboard is faulty or the ribbon needs re-seating replacing [cheap option] on the MB.

If you had this work done at a shop, I would definately take it back to them!

I hope this helps!

Good morning Paul
I know this thread is marked as solved BUT using your above analysis
I have sent the new keyboard back and even had a chat with the supplier in Manchester, he is sending me a NEW keyboard I should have it Friday.
Just while we are talking about the keyboard I did notice that the "ribbon" had a distinctive crease across it, which I don't think will have helped the matter.
So the only items left are the "NEW motherboard, NEW processor"
My thinking that if it was the processor I would be getting completely different results.
So that only leaves the motherboard.
My thinking is the only vulnerable place on the motherboard as far as the keyboard is concerned is the "clam shell" and the pins that lie therein.
I have attached a couple of photos, if you want the clearer please ask.
My questions are as follows.
I have a rework "hot air" station what are thoughts in me taking it off and reseating it ?
I don't really fancy it because my illuminated magnifier is not all that strong.
So if I don't attempt that and ideas on how to clean the pins as seen in the photo.
Tony


Attached Thumbnails
Toshiba Satellite C 850 - 1kn keyboard driver needed please-clam-shell-1.jpg   Toshiba Satellite C 850 - 1kn keyboard driver needed please-clam-shell-2.jpg  
My System SpecsSystem Spec
3 Weeks Ago   #35
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi sheffieldyorky,

Quote   Quote: Originally Posted by sheffieldyorky View Post
I know this thread is marked as solved BUT using your above analysis
I have sent the new keyboard back and even had a chat with the supplier in Manchester, he is sending me a NEW keyboard I should have it Friday.
Just while we are talking about the keyboard I did notice that the "ribbon" had a distinctive crease across it, which I don't think will have helped the matter.
So the only items left are the "NEW motherboard, NEW processor"
My thinking that if it was the processor I would be getting completely different results.
So that only leaves the motherboard.
My thinking is the only vulnerable place on the motherboard as far as the keyboard is concerned is the "clam shell" and the pins that lie therein.
I have attached a couple of photos, if you want the clearer please ask.
My questions are as follows.
I have a rework "hot air" station what are thoughts in me taking it off and reseating it ?
I don't really fancy it because my illuminated magnifier is not all that strong.
So if I don't attempt that and ideas on how to clean the pins as seen in the photo.
I personally would wait until the new keyboard arrives on Friday rather than mucking about and possibly causing more problems/issues!
My System SpecsSystem Spec
3 Weeks Ago   #36
sheffieldyorky

Windows 7 64bit Service Pack 1
 
 

Sounds like a plan
Hail to the MASTER
My System SpecsSystem Spec
Reply

 Toshiba Satellite C 850 - 1kn keyboard driver needed please




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