Device driver software was not successfully installed with Maxtor hd  


  1. Posts : 2
    Windows 7
       #1

    Device driver software was not successfully installed with Maxtor hd


    Hi
    I have a Maxtor M3 Usb external 1 TB. When I plug in show me message:
    Windows 7: Device driver software was not successfully installed
    I can't see device in partition program.
    Any help please?
    Thanks
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #2

    Hi absolut,

    Welcome to SevenForums!

    absolut said:
    I have a Maxtor M3 Usb external 1 TB. When I plug in show me message:
    Windows 7: Device driver software was not successfully installed.
    I can't see device in partition program.
    Is it a USB3 HDD?
    If so, you will need the appropriate drivers for it!
    Does your MB support USB3?

    I hope this helps!
      My Computer


  3. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #3

    Hi absolut,

    Update System Specifications

    Please update your system specifications in your UserCP => Edit System Spec setup. It will help us to help you!

    This SevenForums tutorial [Published by Brink and written by CyberZeus] uses an automated tool which makes this task very easy and quick to do. Click here => System Info - See Your System Specs.

    Thanks.
      My Computer


  4. Posts : 2
    Windows 7
    Thread Starter
       #4

    Paul Black said:
    Hi absolut,

    Welcome to SevenForums!



    Is it a USB3 HDD?
    If so, you will need the appropriate drivers for it!
    Does your MB support USB3?

    I hope this helps!
    Yes is Usb 3.0.
    How could install Usb 3.0 drivers?
      My Computer


  5. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #5

    You should either update My System Specs, as suggested by Paul Black or provide the full model number for your motherboard to get an answer to that.
      My Computer


 

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