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Windows 7: USB controller (unknown device)

18 Apr 2020   #1
roneg

10 Pro/7Ultimate x64
 
 
USB controller (unknown device)

Hello,
After installing windows 7 again on a seperate drive in a windows 10 OP PC. I can't get my external Seagate Go Flex Desk drive to be recognized. It works fine on win 10. I connect it USB 3.0, as it is compatible. I'm not sure what or where to find the driver missing.


Attached Images
USB controller (unknown device)-usb-controller-error.png 
My System SpecsSystem Spec
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18 Apr 2020   #2
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

check the id.

msinfo32>components>problem devices

Have you installed the renesas usb3 drivers ?

Renesas_USB3_V2040_XpVistaWin7.zip
My System SpecsSystem Spec
18 Apr 2020   #3
roneg

10 Pro/7Ultimate x64
 
 

Don't know what that is. However, it works when I boot into Win 10 fine.
My System SpecsSystem Spec
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18 Apr 2020   #4
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

windows 10 comes with usb3 drivers already included.

Windows 7 does not come with usb3 drivers included.

Therefore you need to install them.
My System SpecsSystem Spec
19 Apr 2020   #5
roneg

10 Pro/7Ultimate x64
 
 

Thank You SIW2, Worked flawlessly!



One other thing, I keep getting a windows download error. Every time I shut down it loads 1 update. then prepares it again and again every-time I boot into 7. I attempt to download it manually and it fails.
My System SpecsSystem Spec
19 Apr 2020   #6
roneg

10 Pro/7Ultimate x64
 
 

May have resolved the update issue. I'll see.
My System SpecsSystem Spec
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