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The list of OS for the driver at HP shows one for Vista 64 bit and another for Vista with no bit specification - is the latter the one I should download?
c
The list of OS for the driver at HP shows one for Vista 64 bit and another for Vista with no bit specification - is the latter the one I should download?
c
YES the latter with no bit spec - they just say Vista FOR THE 32 bit driver version it is 14.2 mb
Wo w I bet your only had a pc for 12 mths, as you know absolutely nothing, but I was the same when I first started with computing, so its nothing to be embarrassed about.
driver downloaded and extracted - again no setup.exe or any individual files - just the same files that showed before extraction
You can also do it this way which may be easier and is the recommended way -
- Download the HP LaserJet 1010/1012/1015 Host Based Driver to your PC.
- Close any software programs running on your computer.
- Double click on the downloaded file
- Click "Extract all files" to extract driver files. Remember the directory where files are extracted
- Open Control Panel -> Devices &Printers . Click Add a printer.
- Follow instructions of the Add Printer Wizard. Point to the inf file located in the directory when prompted.
- Upon completion print a test page to verify. Restart the PC if needed.
I tried yr last suggestion before I posted on the forum - unfortunately, it didn't work
Well install the software first, try both ways, dont connect the printer until the software is installed - you can plug it in to the USB port after the software is installed or when the software asks.
Im runing out of suggestions be back in a couple of hours.
I just read this on the support page for installation -
All applications need to be closed, and all TSRs need to be shut down. TSRs include anit-virus software and other system status monitoring programs.
Have you been shutting down your antivirus program?
Has the printer a yellow asterisk in device manager, well if so, after reading troubleshooting at the hp site, i found they instruct you to installl it thru device manager, as I outlined in a previous post - can you do this please? Follow the instructions in my post by clicking browse and locating the vista info file - if this fails you could try the XP driver as a last resort.
HP LaserJet 1012 Printer- HP Color LaserJet and LaserJet Series Printers - Failed USB Install - c00096429 - HP Business Support Center