Solved W7 clean install on a Dell 7010 using Dell Media, Drivers are missing?

I am trying to do a clean install on a Dell 7010 using Dell installation Media.
The install appears to work, however a number of Drivers are missing.

They appear under Other Devices:

- Ethernet Controller
- PCI Simple Communications Controller
- SM Bus Controller
- Universal Serial Bus (USB) Controller

I am unable to search for them as they control the Internet access from the PC.

Any suggestions or work arounds would be appreciated.

download them on a diffrenet pc and transfer to the 7010 on usb stick. usb 2 should be working.

Will do!

Mike:

I owned a few Dell OptiPlex 7010 minitowers with Windows 7 SP1 64-bit before re-doing and donating them.

The primary drivers that you probably need to install after installing Windows 7 SP1 64-bit are:
Intel chipset
Intel management engine components
Intel USB extensible host controller
Realtek high definition audio
Intel or Broadcom ethernet (depending on which one it has)
Intel HD 2500/4000 graphics

They should be installed in the order listed, and the computer should be restarted after installing each one.

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You said you used Dell installation media to install Windows 7 SP1 64-bit in that Dell OptiPlex 7010.
Did that Dell installation media come with it, or is it from a different Dell?

What's the exact 7-character service tag number on that Dell OptiPlex 7010?
Unless it's been refurbished or its hardware has been changed, its support site will confirm what hardware it came with.
Its support site will also confirm the Windows 7 SP1 64-bit drivers it needs.

Pretty sure the recovery media for that machine is G13K9_PW4KGA00_W7SP1PRO64_ROW(DL).iso

I purchased two 7010's in refurbished condition, both came with W-10.
I did not want to use W-10 as I prefer W7.
I purchased two new drives and attempted to install W-7 on them.
I tried using Dell Media from Trinity Software in Tampa, SP-1.
It did not have the Drivers needed to access the Internet.
I tried using Windows-7 Media I also purchased from Trinity.
It also did not have the Drivers needed to access the Internet.
Here is the information of the Model Numbers of the Hardware.
Serial Number - BC3YYX1
Tag - 2010003310002
Dell Optiplex 7010 USFF

Mike:

According to service tag #BC3YYX1, you have THIS Dell OptiPlex 7010 Ultra Small Form Factor which was originally purchased in July 2013 in Japan and came with Windows 7 Professional SP1 32-bit.

If it's been legitimately refurbished, it should have the original C-O-A sticker on it which shows the operating system it originally came with, and it should have a refurbished C-O-A sticker on it which shows the operating system it was refurbished with.

The product specifications section at its support site is a mixture of Japanese and English language, so I'm not able to decipher a lot of it.

You didn't provide the service tag # for the second 7010, so I wasn't able to research it.

Note: Tampa is my home town, but I haven't lived there in almost 40 years, so I'm not familiar with "Trinity Software".

Trinity Software Distribution

I have purchased software from them for over ten years.

Whatever I have purchased has been up to snuff.

I make another post once I figure out how to get the photos from my phone to the PC.

5R6KDZ1

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I have struggled to add /attach photos to my Post(s) but I am just not up to it.

I attempt to follow the instructions but NADA.

I know I could Email them somewhere but Attaching them just isn't working for me.

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I hope it works.

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Is there any way to get me to a download that will allow the Ethernet Adapter to work?
If so, I could try and search from the machine the adapter works on for the other drivers.
I believe I am too inept to work on one machine to fix another or even the Pictures on my phone.

Mike:

This is a continuation of post #7.

According to service tag #5R6KDZ1, you have THIS Dell OptiPlex 7010 Ultra Small Form Factor which was originally purchased in January 2014 in the U.S. and came with Windows 7 Professional SP1 32-bit.

If it's been legitimately refurbished, it should have the original C-O-A sticker on it which shows the operating system it originally came with, and it should have a refurbished C-O-A sticker on it which shows the operating system it was refurbished with.

The product specifications section at its support site is all in English, so I had no trouble determining what hardware it originally came with.
But because it's been refurbished, some of its hardware has probably been replaced or upgraded.

The disc shown in post #8 is what Dell provides to re-install Windows 7 Professional SP1 64-bit in Dell computers.
It installs only the operating system, so you need to install the drivers afterwards for its primary devices (chipset, graphics, audio, ethernet, etc.).

I believe both of those 7010's have an Intel 82579LM gigabit ethernet device.
THIS is the last driver (25.0) that was released for that ethernet device for Windows 7 SP1 32-bit/64-bit.

If you don't know how to download and save and install device drivers, you need to ask someone who does to help you do it.

Optiplex 7010 drivers are here. Also note you should install the Chipset drivers, as there may be additional devices Device Manager doesn't detect until the Chipset drivers are installed.

FWIW, another resource is to visit this page and search for "7010". It will take you about halfway down the page to "D4 Optiplex Family", which includes the 7010. Download the A07 link and it will provide all drivers applicable to the 7010 in a single archive file.

The download is in .cab format, so use Winzip or 7-Zip to extract the contents to a temporary folder. (Do NOT extract with Windows File Explorer or you will lose all the nested folder hierarchy!) The "Win7_x64.csv" file included in the download helps with a rudimentary description for each file.

After extraction, you can select a device in Device Manager and point the driver update wizard to your extracted folder (and included subfolders). Windows should find what it needs by itself and clear the yellow triangle.

I get this message and am afraid to proceed:

See the Attachment.

It is invisible

Did what I could to cause it to re-appear. Print, Scan and then Send.

I hope this worked.

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Mike Lynch

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Looks like it will not work.

This is what the message says:

"win7_optiplexd4_a07.cab can't be downloaded securely"

I added the quote marks.

That's the entire message.

The underlying download link is to "http://downloads.delltechcenter.com/DIA/Drivers/win7_optiplexd4_a07.cab". The message you're getting is likely just a warning from your browser that the link is not https. It's not that there's anything wrong with the download, it's just that the connection is to plain http instead of secure https.

Can you push through it and download anyway? Depending on your browser configuration, it may or may not let you do that. If not, try another browser that's less of a nanny.

I tried another browser and was able to download it and copy it to a DVD.
I'm a very tired right now and am going to go back to bed before I cause myself a problem.
In the morning I continue.
Thanks for the prodding.