New
#1
Win7 Bluetooth Suite fails to install
Hello. New on this forums. I need some help with installing Windows 7 Bluetooth Suite. Managed to install generic bluetooth driver on my OS, yet any Bluetooth Suite driver installs fail. Whole issue is described below:
OS: Windows 7 Professional Service Pack 1 x64 with 163 official updates ever released up to 2020
Motherboard: ASUSTeK P8P67 PRO REV 3.1 (information from command prompt: wmic baseboard get product,Manufacturer)
Issue description: Any Bluetooth driver that attempts to install Bluetooth Win7 Suite (64) fails to do so. The install fails after Updating component registration followed by Copying new files, which then results in [QUOTE]Rolling back action:
Checked with following drivers:
- https://dlcdnets.asus.com/pub/ASUS/m...oth_Driver.zip (ASUS Atheros Bluetooth Driver)
Windows installer logs:
- MSI1df68.LOG (ASUS Atheros Bluetooth Driver)
- MSI3d8e.LOG (ASUS Atheros Bluetooth Driver - Windows Installer Rollback disabled via Group Policy Editor - yes, it still fails)
Tried:
- Scanning with Avast Free Antivirus
- Scanning with Malwarebytes Anti-Malware
- Disabling Avast Free Antivirus real time protection for installation
- Installing any pending updates in Windows Update (the updates failed too for some reason)
- Disabling Windows Installer Rollback via Group Policy Editor
- Installing different Bluetooth Suite (Qualcomm Atheros Bluetooth Suite)
- Command prompt: sfc /scannow (windows resource protection did not find any integrity violations)
- Formatting system drive, reinstalling Windows 7 Professional Service Pack 1 x64 by doing clean install. Old user files including libraries and downloads were restored to the computer (reinstalling of the system was done by local, trusted IT guy. system needed repairs anyway due to having malfunctioning drivers and something going on with drive which was now fixed)
- Following this link: Case of the Windows Installer installation failure and AppCompat shim - Ask the Performance Team - Site Home - TechNet Blogs. The link was found on Adaware Forums. Tried since my Windows Installer log has a match for the following lines: PerformTypeLib failed with error code 11 and function code 0x8002801C.
Last edited by DowsTheUser; 15 Dec 2021 at 12:23.