HP enjoys this type of situation.  


  1. Posts : 883
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    HP enjoys this type of situation.


    Not only do they ship O/S Software without NIC Drivers, SM Bus and USB Controllers is another of their favorites.
    Any assistance with the missing Controllers indicated in the Attached Snip would be appreciated.
    Mike Lynch
      My Computer


  2. Posts : 607
    Windows 7 x64 SP1
       #2

    It might be worth your while to contact them on this. You never know, they might actually help.
      My Computer


  3. Posts : 883
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    True but unlikely.
      My Computer


  4. Posts : 251
    Windows 7 Pro 64-bit
       #4

    I would obtain HP Win7 install media via HP web/Cloud Recovery. it's easier to use HP Win7 install media on HP computers.
    then download drivers from HP web/drivers.

    HP is my main family in my computers. no Win7 drivers missing so far except AC9560 Win7 driver. HP web had drivers I needed.
      My Computer


  5. Posts : 16,433
    7 X64
       #5

    @siliconbeaver
    no Win7 drivers missing so far except AC9560 Win7 driver
    You could change the card.

    ****************************************

    @Mike Lynch

    It would help if you posted what machine you are installing win7 on.

    After peering very closely at the screenshot we can just about see it hp prodesk 600 g1

    HP enjoys this type of situation.-hp-600-g1.jpg

    - - - Updated - - -

    The drivers are here

    https://ftp.hp.com/pub/softpaq/sp950...00/sp95229.exe

    https://ftp.hp.com/pub/softpaq/sp620...00/sp62139.exe

    hp-prodesk-600-g1-tower-pc

    HP enjoys this type of situation.-hp-prodesk-600-g1-win7-drivers.jpg
      My Computers


  6. Posts : 883
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    One more still missing.


    I tried Windows Update with no success.

    - - - Updated - - -

    More than three characters needed.

    For whatever reason, the Snip of Device Manager will not appear?
      My Computer


  7. Posts : 16,433
    7 X64
       #7

    you can find the id

    msinfo32>components>problem devices

    HP enjoys this type of situation.-msinfo32-problem-devices1.jpg

    export as a text file then you can post the id here

    HP enjoys this type of situation.-msinfo32-problem-devices2.jpg
      My Computers


  8. Posts : 883
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    More than three characters.


    More than three characters.

    Had to do a cut and paste to get it here. Why? Who knows but it's here.

    - - - Updated - - -

    ​HP enjoys this type of situation.-capture-forum-1.png

    - - - Updated - - -

    Thanks!
    I did not know about the msinfo32, components, problem devices.
    I learned something useful.
    Here is what I found.

    - - - Updated - - -

    Thanks!
    I did not know about the msinfo32, components, problem devices.
    I learned something useful.
    Here is what I found.

    Universal Serial Bus (USB) Controller PCI\VEN_1912&DEV_0014&SUBSYS_00141912&REV_03\4&387E0BEF&0&00E4 The drivers for this device are not installed.
      My Computer


  9. Posts : 16,433
    7 X64
       #9
      My Computers


  10. Posts : 761
    Windows 7 Professional SP1 64-bit
       #10

    Mike:

    Concerning the "Other devices - USB Controller" entry in your image:

    Does your HP have a Renesas USB 3.0 expansion card so it can have more USB ports than what it originally came with?
      My Computer


 

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