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Windows 7: USB device not recognized - Help!

3 Weeks Ago   #71
Merel

Dual boot Windows 7 Windows 10
 
 

It is still a problem today (January 2020) My Parrot Minikit Neo2 HD is not detected by Windows 7, neither in Windows10.

To update the unit's software and to change language, user must connect the device to an usb port, and the unit should appear in Explorer.

However in Explorer (MyComputer) I don't see a new "DriveLetter" (Station Letter is a better name), neither the usual sound that confirms a new USB connection.

I have a MSI motherboard. So I might try to update its firmware, but I'm reluctant to do this.
I have a ticket at Parrot Support and I waiting for their advice.

(Do I need to post a new thread on this issue ?)


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 USB device not recognized - Help!




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