Getting your Nikon Coolscan to work on W7 x64  

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  1. Posts : 4
    windows7 64bit
       #241

    Thanks for the reply, I checked again this morning by open device manager, then watching what happens when I plug in and unplug the LS5000 in the a usb socket this is what is happening:
    1) device manager does not show a catagory for "printers and other devices", nor "scanners" but a new catagory called "portable devices"and under portable devices are these two new E and F drives, plus in "disk drives" it shows a 5in1 device plus another usb device.
    2) when I unplug the LS5000, the two discs in "disk drives" drop and the catagory "portable devices" dissappears.
    3) When I first plugged in the Ls5000, I did get a question mark "stating unknown device" but before I could do anything win7 decides to load drivers and says your "new device is ready to use".
    4)Another thing I did was to load a transparency slide in the LS5000 to see if it trips something in win7 but no change....hope this make sense now


    Thanks
    Last edited by canaryfalls; 02 Feb 2011 at 13:05. Reason: clarification
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  2. Posts : 7,683
    Windows 10 Pro
    Thread Starter
       #242

    I mean no offense when I say this but I'm having a hard time understanding what you're saying. Would it be possible to break your sentences up into paragraphs so they are easier to read and understand?

    Just trying to get a better understanding of what's going on.

    I would also be helpful if you posted a screenshot of your Device Manager with the scanner plugged in.

    See this post on how to post on posting screen shots - A Preferred Method of Uploading/Posting Screen Shots

    Thanks.
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  3. Posts : 18
    Win7 professional64 bit
       #243

    Canaryfalls,
    FWIW
    I run win7 64bit. and my coolscan shows up under 'Imaging Devices' under Device Manager. Maybe you can delete the driver Win 7 put in and install the 'fixed' driver manually.

    Sygnus,
    I bought a new HD and will try a fresh install of Win 7,I think there is a conflict with twain drivers from other programs that is blocking Nikon Scan from opening.
    Bob
      My Computer


  4. Posts : 7,683
    Windows 10 Pro
    Thread Starter
       #244

    Windows doesn't install any driver for the scanner! That's the initial reason for my fix.

    If you read his post closely he's pointing to a "drive" that has a drive letter assigned to it. The Nikon Scanner will never get a drive letter assigned to it because it's not a drive ie storage device. A screen shot of his device manager would immensely help clear this up.

    Back to your issue. What other imaging devices do you have installed that use "twain" drivers??? Just curious.

    My Epson Perfection Scanner uses twain drivers but it doesn't affect the Nikon Scanner which doesn't use them.

    Thanks.
      My Computer


  5. Posts : 4
    windows7 64bit
       #245

    sygnus21,

    Ummm, I think it's time for some glasses, thanks for the wake-up call, please dissregard my post, My LS5000 is on a shelf next to a portable harddrive media center and I plugged in the wrong device.....Thanks for you patience and quick response and I think I will just go away now
    Rgds
      My Computer


  6. Posts : 7,683
    Windows 10 Pro
    Thread Starter
       #246

    So does this mean it's working now??? Do tell :)

    Thanks.
      My Computer


  7. Posts : 18
    Win7 professional64 bit
       #247

    Sygnus,
    I saw that my printer, an old Dell A920, has a scan driver installed, also I see that Photoshop Elements 9 has a Twain driver, as well.
    I have been having a hell of a time with PSE 9, namely the Organiser. I wouldn't be suprised if that was causing my woes. That software is really poorly constructed, uninstalled earlier versions leave all sorts of junk lying in the background. So, I hope to do a clean install with a brand new SSD from Newegg. I'll put Nikon Scan on first, without any other programs and see if it's a go....
    Bob
      My Computer


  8. Posts : 7,683
    Windows 10 Pro
    Thread Starter
       #248

    Thanks. If you have issues or questions about getting your SSD drive installed see this thread - Show us your SSD performance
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  9. Posts : 4
    windows7 64bit
       #249

    sygnus21
    Yes, when you plug in the right device you have a better chance of it working. I have been using vuescan for years and I prefer it to nikon scan, although now I can use both programs.....many thanks
      My Computer


  10. Posts : 7,683
    Windows 10 Pro
    Thread Starter
       #250

    Had me worried there when you were talking about drive letters. Glad you got it figured out.

    Enjoy :)
      My Computer


 
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