Cannot edit hardware acceleration (no support)  

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  1. Posts : 5
    Windows 7 Ultimate Edition x64
       #1

    Cannot edit hardware acceleration (no support)


    Hi,

    I have an ATi Radeon 2600XT and I am running Windows 7 Ultimate Edition 64 bit.

    When I go to hardware acceleration (Display > Resolution > Advanced - not sure of the exact steps but been there several times), the "Troubleshoot" button, from where the hardware acceleration settings can be modified, is greyed out.

    This is a common problem it seems, but I cannot solve this. I am running the latest CCC drivers from ATi.

    To make things even more confusing, I used to run VMWare Workstation 6.5 and Windows Server 2008 R2. I could happily adjust the hardware acceleration setttings (had not updated the ATi drivers but VMWare uses its own display drivers). I then got VMWare Workstation 7.0 and I could not adjust hardware acceleration.

    Any ideas how I can resolve this?

    Thanks
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Install the driver by using this method:

    Install AGP Drivers for HD 3850, 3650, 2400 PRO

    That's an AGP card you have, right? (Could be either, so I have to ask.)
      My Computer


  3. Posts : 5
    Windows 7 Ultimate Edition x64
    Thread Starter
       #3

    My drivers are 9.11. Can I do the same thing but with these drivers (installed today)? And also not Vista but I assume that's not an issue.

    Is this likely to work?

    Vid card is PCI, judging by the bus type - Bus Type PCI Express 1.0 x16 @ x16, there is another line in EVEREST stating PCI Device, too.
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    What you have is fine already as long as you installed from ATI's site.

    Why would you want to click on a troubleshoot button? Is there an issue?

    There are no settings like in XP.
      My Computer


  5. Posts : 5
    Windows 7 Ultimate Edition x64
    Thread Starter
       #5

    The troubleshoot button is where the hardware acceleration settings can be set.
      My Computer


  6. Posts : 5,747
    7600.20510 x86
       #6

    Can you post a screenshot of what you mean?

    It doesn't sound like you have any particular problem.

    It's just that there are no hardware acceleration settings like there were in XP.
      My Computer


  7. Posts : 5
    Windows 7 Ultimate Edition x64
    Thread Starter
       #7

    Sure,

    Below is a screenshot of what I mean.

    Imageshack - troubleshootbutton

    I need that button activated so I can set the hardware acceleration level. This is what I am trying to resolve.



    Thanks
      My Computer


  8. Posts : 25
    Windows 7
       #8

    im having the same problem!
    did you resolve this problem yet?
      My Computer


  9. Posts : 4,280
    Windows 7 ultimate 64 bit / XP Home sp3
       #9

    Please fill in your system specs. We need to know what hardware your using. Thanks. Fabe Cannot edit hardware acceleration (no support)-usercp-1.png
    Last edited by thefabe; 24 Dec 2009 at 05:27.
      My Computer


  10. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #10

    GSS5 said:
    Hi,

    I have an ATi Radeon 2600XT and I am running Windows 7 Ultimate Edition 64 bit.

    When I go to hardware acceleration (Display > Resolution > Advanced - not sure of the exact steps but been there several times), the "Troubleshoot" button, from where the hardware acceleration settings can be modified, is greyed out.

    This is a common problem it seems, but I cannot solve this. I am running the latest CCC drivers from ATi.

    To make things even more confusing, I used to run VMWare Workstation 6.5 and Windows Server 2008 R2. I could happily adjust the hardware acceleration setttings (had not updated the ATi drivers but VMWare uses its own display drivers). I then got VMWare Workstation 7.0 and I could not adjust hardware acceleration.

    Any ideas how I can resolve this?

    Thanks
    Hardware acceleration is automatically adjusted by your ATI drivers depending on the applications you are using.
    It cannot be adjusted manually.
      My Computer


 
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