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Windows 7: printing issues: Dell 968

13 Dec 2009   #1

Several, this machine is Mac Os X
printing issues: Dell 968


I recently updated my desktop machine from Vista to Windows 7. I have been using a Dell 968 to print.

Following the upgrade, when I try to print anything other than a test page, the printer initially gives a status of printing but then this rapidly changes to "Deleting - Printing - Printed" and the job vanished from the queue. I have re-installed the printer driver and gone back to the Vista driver without any success. The printer works fine with my other machine which is newly upgraded to Windows 7 and with a Windows XP machine that I am not upgrading.

I thought this might be a problem with the print spooler but is seems that cleanspl.exe will not work on Windows 7. I have also stopped and re-started the print spooler without any success.

If anyone has any ideas of what I might try next then I would be really grateful.


My System SpecsSystem Spec
06 Mar 2012   #2

Windows Vista and Windows 7

I am wondering if you ever had a resolution on this issue. I am seeing the same behavior on a Windows 7 machine. Although in this case, the machine and printer were set up 2 years ago and have worked fine till now. The error sequence you are seeing is the same as what I am seeing. I have removed the printer, downloaded the Dell driver, installed and still see the same issues.

Did you get anywhere? Or just buy a new printer...
My System SpecsSystem Spec

 printing issues: Dell 968

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