HP Laserjet MP Postscript Driver

PETStech · 18 Dec 2009

Repeatedly, over several days, while trying to add a printer laserjet printer, when I click the Windows Update button I get the message,

Windows was unable to get a list of devices from Windows Update. Please try again later.

Nothing else, no error codes.

This is the second clean install of Windows 7 (I had to do the second because the first clean install failed to include the system protection tab for System Properties) and has consumed a better part of a three days!

What's the problem fix?

HP does not provide the drivers (says they are included in the Windows Vista installation which is not much help for a Windows 7 install).

Is there another source of the drivers or can they be extracted from the Vista package?

- Tom

thefabe · 18 Dec 2009

Welcome to seven forums tom. If you hace a install disc with Vista you can extraxt then to a folder>unpack if necessary then install them using compatibility mode. Compatibility Mode Or if you know were to get the Vista drivers from then use the same method. Fabe

PETStech · 19 Dec 2009

One problem solved: It was the beta version of VIPRE Premium that was causing the problem. When I enabled Windows firewall and exited VIPRE I was able to do the updates.

Then another cropped up: Once I was able to download the HP Laserjet 5MP Postscript drivers for my postscript printer I kept on getting configuration errors when I tried installing them (on a Zonet printserver). The solution was to use the non-postscript version, i.e., Laserjet 5MP, instead.

- Tom