Bluetooth Dongle not working in Windows 7  

the bluetooth dongle doesn't have a name on it.

can you tell us anything about it?
does it have any text or pictures on it? it should have at least a safety logo to prove that it is safe to use and (in tiny text) says it's frequencies warnings.
what colour is it and what shape is it? if it's a nano receiver or a giant square one we could narrow it down.
could you please upload a picture?

by law every electronic device should have safety logos, and the product information may be hiding in there.

If you can't find anything and absolutely don't know the name of your Bluetooth Dongle, than try my earlier mentioned suggestion:

Download the Widcomm Bluetooth Software at Broadcom.com - Bluetooth RF Silicon and Software Solutions and see if it installs automatically.

Oh btw, do you have a vista install disk? If you do, insert it, right-click your bluetooth device in device manager (type device manager in start search) and 'update driver software' - select 'browse my computer for driver software - point to your vista cd and see if it installs.

If this doesn't work either, and you really want to solve it, right-click your device in device manager, properties - details and in the drop down menu select hardware ID's. Copy the information and try googling for it. Or download freeware hardware identifier software (Unknown Device Identifier - Freeware Download) and try installing using that.

Good luck, and let us know

I went to that website that you told me about Broadcom.com - Bluetooth RF Silicon and Software Solutions


they don't have drivers for windows 7? Just vista and xp. There are no names or symbols on the dongle except for 3 lines on both sides of the plastic piece. When its working I guess it's with all Bluetooth dongles it lights up blue if that helps. That's about it. I wanna thank everyone for their patience with me.

Is it this one?

I can see why you weren't able to find the info on it - agter looking at a bunch of sites with a picture of it I still don't know who made it.
this one uses drivers built into Vista/XP like you said, so if they aren't in 7 then somebody else needs to find them (I can't)
nothing on the packaging.

That's weird indeed. Have you tried Broadcom.com - Bluetooth RF Silicon and Software Solutions for Vista? Because most vista drivers still work on windows 7. I'd give that a try and if you have a vista or win xp cd, insert it and look for drivers on that cd, as mentioned earlier.

PS. great picture :P

OP. Go into services.msc (type it in the search pane of the start menu) and set the Bluetooth Service to Automatic Start, and ensure you manually start it up to avoid the need to reboot after making these changes.


Screenshot shows Windows7 default Bluetooth settings

The issues you're facing are nothing to do with drivers as has been discussed, not one Bluetooth device will work unless it can first be detected and paired!

I'm sorry if this is late.
I saw that it looks identical to A MoGo, so I requested drivers from them
Broadcom.com - Bluetooth Software Download

Your bluetooth dongle looks like
-it is a BlueSoleil model which came with my headsets.
Unfortunately the software disk is only good for Vista-not W7, so you have to download from the Soleil site.
Haven't got mine working yet either-but not giving up.
Good luck with yours.