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Windows 7: CD/DVD Driver missing on install

25 Nov 2009   #31

Win 7

OK, this is a problem with most Gateways and a few others. There is an issue with the bus not the drives, but there is a simple work around. Without getting into a long detailed post (since you can find out how to perform what's needed on the net) here you go:

1. Create a BOOTABLE 4GB or Larger Flash Drive - See Method 6 on this page Boot From A USB Flash Drive
2. COPY the entire DVD to the flash drive
3. Change your Bios to boot from USB
4. Reboot

Now, I had one friend who's machine's bios said it did not allow to boot from USB, but still created the flash and started the install from the dvd, but when it got to the point of needing the driver, it continued from the flash drive....

After the install is complete, change your boot order back if you like.

My System SpecsSystem Spec
29 Nov 2009   #32

windows7 7600 x86

same problem here, but my big problem is after I get it installed and the dvd rom drives are showing, they soon disappear after I install updates. They also do not show in bios either after this point. The only way I can re see them is to unplug power cord from pc to reset bios "I Assume" and then i have to boot up again.
This is ame version from july 7600 RTM I've been using all along with no problems. I did a repair and this happened , so I did a comp[lete reinstall, same thing again. I am reburning iso to see if maybe something went wrong, but dont think so since problem happened after install not during. Yeah it's a DELL as well. Going to delete and reformat partition again, will post results when able.

Very Frustrated at this point.
My System SpecsSystem Spec
01 Dec 2009   #33

The problem with .iso

I had wasted lot of time with the DVD driver error that others have encountered. I confirm that it is .iso image issue. just check the original iso file size and downloaded. win7x64 final oem is about 2.8GB. When people upload ISO because of the size it could get uploaded with errors. Also it need to be ftp in binary mode.

Luckily I have vmware and it could use the .iso image to install OS. so I knew that the problem was with iso file as when installing it in vmware workstation using .iso file it does not read dvd. (assuming that you have HDD as source).

Before doing anything to buy drivers or try to find drivers, just download a 30 day trail of vmware and try that out. That is File->new->virtual machine ->typical then browse the iso file. If the installtion goes to some extent you could stop it and iso is ok and you could decide to get new DVD or whatever. Otherwise do not waste more time with that ISO file
My System SpecsSystem Spec

03 Dec 2009   #34

windows7 7600 x86

I burned new iso and all worked fine for me as well. Although i did have a hall of a time getting my bios to see the drives after the first mess-up. I had to unplug power chord a few times to get it to see them. All is great now.
My System SpecsSystem Spec
10 Dec 2009   #35

The Easy Way

Quote   Quote: Originally Posted by livinginkaos View Post
Now, I had one friend who's machine's bios said it did not allow to boot from USB, but still created the flash and started the install from the dvd, but when it got to the point of needing the driver, it continued from the flash drive....
Finally, someone hit the simple solution! You don't need to make a bootable usb. You can simply copy the files from the dvd to the root of a usb flash drive or hard drive partion, and use the dvd to boot from. When it would normally give the missing cd/dvd driver message, it finds the files on the usb instead. Intallation continues and windows 7 is installed
(Note that at least in my case the usb drive had to be left in for the first reboot, otherwise it would hang at "completing installation" and the install would fail)

And for those that still get the missing driver error booting from usb, try putting the files on a separtate partion on the hard drive (or on a second hard drive if you have 2). Simply make a small (4GB) logical partion, copy the files there, boot the win7 dvd, and install to the primary partion. Afterwards you can delete the small partion and extend the primary to take the space.

I have tested this on my gateway and it works, from usb flash, usb hard drive, and a logical partion on the same hard drive I was installing to. I will say that I am installing win7 on a logical partition, as my primaries are taken up. So things could go a little different for you, but it should be the same.
My System SpecsSystem Spec
11 Dec 2009   #36
fat ramy

Windows XP and 7
An idea...

I got so annoyed at this issue, I registered to vent my fury!

Upgrading from 32 bit XP to 64 bit 7, doing a clean instal.

I have Windows 7 official disc so it made it even more annoying. Anyway, I also have an IDE DVD/RW and it could not find drivers etc etc.

My way round this was to borrow a friends USB DVD writer and change the boot order in BIOS.

The instal is very slow as it is USB 2, but at least it works!

I hope this is useful to y'all.

It could be an issue with IDE optical drives or whatever. Or just that my PC is ancient.

"I had to borrow my friends gear and spend 8 hours problemsolving, I'm a PC and Windows 7 was my idea!"
My System SpecsSystem Spec
21 Dec 2009   #37

Windows 7 Ultimate x64

Hey guys,

I just want to add another solution.

If you have used vLite to trim your windows 7 installation, please note that this application will remove setup.exe from the sources folder. When you place this file back onto your new iso (from your original DVD), the error will not bother you anymore.

Dont forget that the file goes into the Sources folder on the root of the DVD. And dont forget the DVD must remain bootable. So copying the files to a disk with windows will not work :) Try magiciso to alternate a bootable image and add the setup.exe.

None of this is illegal by the way.
My System SpecsSystem Spec
26 Dec 2009   #38

Windows XP

I had the same problem with the missing driver and when I burned the DVD again at slower speed it worked for me! I hope it will work for you too Good luck.
My System SpecsSystem Spec
07 Jan 2010   #39


Where did you get the Install disc? Was it a download from Microsoft?

If so see this

Dreaded "A required CD/DVD Drive Device Driver is Missing" window on install

"I guess the moral in this case is to use IE to do the downloads to avoid corrupted files. "

My System SpecsSystem Spec
07 Jan 2010   #40

Windows 7, Linux Mint 8
It's the DVD


guess u all know how i reach here.. :)

It has happened to me serveral times before, but with windows xp or vista CD that i downloaded from MSDN (nothing to do from where u downloaded though).

So, the first DVD gave me the famous error of driver for CD/DVD drive :).

Then i insert another Disc (win 7) that i setup few other machines before.

Tada.. no problemo.

So, guess it's the DVD disc that's corrupt...

Idk, how, but happens on cheap DVD recorders i guess.. or as far as i have experienced.

Good Luck
My System SpecsSystem Spec

 CD/DVD Driver missing on install

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