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Windows 7: External Drive cannot be accessed in windows 7

25 Dec 2009   #1
eurochin

Windows 7
 
 
External Drive cannot be accessed in windows 7

Hi. I have a seagate External Hard drive and recently I've upgraded my ASUS K40IN Windows Vista to Windows 7, now I am unable to get my ext Hard drive to be recognised. Someone told me that it could be the USB driver is not updated, Is that true? Can anyone help me please. Thanks


My System SpecsSystem Spec
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25 Dec 2009   #2
aem

Windows 7 Ultimate 64Bit
 
 

Hi and welcome,

So when you plug her in, your machine doesn't scan or it scans, but comes up with no new hardware found?
My System SpecsSystem Spec
26 Dec 2009   #3
eurochin

Windows 7
 
 

HI Aem,
Thanks for your quick reply. When I check "My Computer" it will show me that I have a new drive "G", but I cannot get access when I double click the "G" drive.
Thanks'
My System SpecsSystem Spec
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26 Dec 2009   #4
aem

Windows 7 Ultimate 64Bit
 
 

Ok go to your Device Manager and locate the device, does it have a yellow exclamation mark on it?
My System SpecsSystem Spec
27 Dec 2009   #5
eurochin

Windows 7
 
 

Hi AEM,

I located my device and there is no yellow exclamation mark.
My System SpecsSystem Spec
27 Dec 2009   #6
ccatlett1984

 

does the drive work if you plug it into a different computer?
My System SpecsSystem Spec
27 Dec 2009   #7
eurochin

Windows 7
 
 

Yes, it works with other computers. It seems that my External Hard Drive cannot work in Windows 7. I have a laptop running on XP and Mac and it works perfectly fine.
My System SpecsSystem Spec
27 Dec 2009   #8
aem

Windows 7 Ultimate 64Bit
 
 

Does the drive exists (listed) in Windows Explorer?
My System SpecsSystem Spec
28 Dec 2009   #9
eurochin

Windows 7
 
 

Yes the drive exist. On Sunday I tried using my niece Laptop with Win 7, and it has the same problem, the drive is shown in "My Computer" but access denied. My brother used his other ext hard drive and his ext hard druive works on my Win 7. I am puzzled.
My System SpecsSystem Spec
28 Dec 2009   #10
aem

Windows 7 Ultimate 64Bit
 
 

Are there is data on this HDD. Data corruption or device lockdown could prevent you from accessing, ie BitLocker On the Go.
My System SpecsSystem Spec
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 External Drive cannot be accessed in windows 7




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