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Windows 7: Sorry if this is in the wrong category

31 Dec 2009   #1
shk

WINDOWS 7/VISTA
 
 
Sorry if this is in the wrong category

Hello.
I'm new to this whole forum thing so sorry if this is placed in the wrong category.
I have previously purchased a HP Pavillion which was Windows Vista but I upgraded to Windows 7 and now ever since I've upgraded my HP MediaSmart doesn't load at all. I click it and it won't work and even when I'm using my MSN Messenger.. if somebody clicks the webcam or I do, it will lag.

I don't know what to do to fix it. I've tried searching to update the drivers but it says I have all the latest ones.

Please help.


My System SpecsSystem Spec
.
31 Dec 2009   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I would call HP. Maybe they have not upgraded it for Win7 or the Win7 version needs to be downloaded from somewhere.
My System SpecsSystem Spec
31 Dec 2009   #3
TaraSWinTeam

Windows 7
 
 

The HP MediaSmart is compatible so you shouldn't be having issues. Make sure you download the latest drivers: HP Support & Drivers.
For more information about driver related issues go here: Update drivers: recommended links.

Cheers,
Tara
Windows Outreach Team
My System SpecsSystem Spec
.

31 Dec 2009   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by TaraSWinTeam View Post
The HP MediaSmart is compatible so you shouldn't be having issues. Make sure you download the latest drivers: HP Support & Drivers.
For more information about driver related issues go here: Update drivers: recommended links.

Cheers,
Tara
Windows Outreach Team

Thanks for making this point. I was not sure regarding the compatibility.
My System SpecsSystem Spec
31 Dec 2009   #5
TaraSWinTeam

Windows 7
 
 

Quote   Quote: Originally Posted by whs View Post
Quote   Quote: Originally Posted by TaraSWinTeam View Post
The HP MediaSmart is compatible so you shouldn't be having issues. Make sure you download the latest drivers: HP Support & Drivers.
For more information about driver related issues go here: Update drivers: recommended links.

Cheers,
Tara
Windows Outreach Team

Thanks for making this point. I was not sure regarding the compatibility.
Unfortunately, just because you shouldn't be having issues doesn't mean you aren't having issues.... Let us know if the drivers are the issue or if you need to do more troubleshooting: Windows 7 features - Windows Troubleshooting - Microsoft Windows.

Good Luck!
Tara
Windows Outreach Team
My System SpecsSystem Spec
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 Sorry if this is in the wrong category




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