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#1
Windows7 PhotoshopCS4 Intuos4 problem...
I recently had a computer meltdown and had to replace a lot of things so it has been hard to figure out where to start troubleshooting as everything changed at once...
When I use the Intuos4 with pressure sensitive programs (Photoshop and Painter, for me) the tablet's mouse-space is not configured to the screen correctly.
In general the Intuos4 works fine so far, the four corners of the tablet's usable surface conforming to the four corners of my display screen.
But in Photoshop and Painter the top left corner of the tablet's space is locked to the top left corner of the screen, but the space does not conform from there; the space ends short of the bottom edge and a little bit long on the right side. What I mean is that the cursor stops short of the bottom (the pen is at the bottom edge of the tablet, the mouse is 2 inches off the bottom of the screen) and also can go off the right edge of the screen (a quarter of an inch from the right edge of the tablet).
I tried uninstalling (reboot) reinstalling (reboot) the WACOM driver (6.1.2-5). I tried deleting Photoshop's preference files (I think that's what they're called -- you hold shift+ctrl+alt during PS startup). None of that worked.
Any other suggestions?
I'm on an HP HDX18, running Windows 7 64bit and trying to make Photoshop CS4 and Painter 9 work...
Thanks.
EDIT: I'm starting to notice some other areas where this mis-mapping is taking place -- when the computer is starting up it has the same problem, until it has run through its entire set up procedure. Then, almost as a last thought, it finally maps the tablet correctly to the screen.
I spent over an hour yesterday on the phone with a very helpful WACOM tech who ran me through some troublshooting and in the end he thought it was a WINTAB issue, but that is far beyond my skill set and not something I can address on my own...